Today's customer are expecting personalized and contextually-relevant experiences when engaging with companies and organizations.

Consilium is able to support customers of all sizes by leveraging the advanced capabilities of Amazon Connect and the power of customer data across a wide variety of disparate sources. By designing contact flows using AI/ML and NLP, we're able to reduce or eliminate the complexity of traditional DTMF-based IVR experiences (i.e., press 1, press 2).

With a wide variety of language and accents, we're able to help support millions of customers across dozens of languages almost anywhere in the world.