Amazon Connect Explorer provides a comprehensive overview of your Amazon Connect infrastructure, offering a holistic understanding of its components. Within minutes, it captures a snapshot of your environment and generates detailed documentation encompassing all relevant aspects.

This tool allows you to conveniently access and review the fundamental configurations of your Amazon Connect instance from a single interface. It goes beyond basic elements such as Hours of Operations, Queues, Modules, Lex (v1 and v2), Lambda, Contact flows, routing profiles, Prompts, Security profiles, and more.

There are several valuable use cases where this tool can deliver significant benefits:

1. Amazon Connect Global Resiliency (ACGR) and Disaster Recovery Planning In today's landscape, prioritizing the disaster recovery capability of your Amazon Connect Infrastructure is crucial. Our Explorer tool offers valuable insights into your current and future environment, facilitating meticulous planning and ensuring the successful implementation of your disaster recovery strategy.

2. Documentation The Explorer tool serves as an efficient solution for generating comprehensive documentation that accurately captures your infrastructure's intricacies. This documentation can be utilized for essential purposes such as record keeping, audits, and compliance requirements.