Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

    Listing Thumbnail

    Automated AI Chatbot using Amazon Lex

     Info
    Sold by: ConnectGen, Inc 
    The Automated AI Chatbot reduces workforce overhead and saves agents time and effort. By replacing time-consuming manual chat processes with automated chatbots, you can offer a quick and convenient communication method for both internal teams and external customers.
    Request private offer
    Listing Thumbnail

    Automated AI Chatbot using Amazon Lex

     Info
    Sold by: ConnectGen, Inc 
    Request private offer

    Overview

    The Automated AI Chatbot is a fully customizable bot designed to automate, streamline, and enhance the chat experience for both customers and agents. Our Automated Chatbot reduces workforce overhead and saves agents time and effort by replacing manual chat processes with automated solutions, facilitating swift and efficient communication for internal teams and external customers.

    • Streamlined Customer Chat Experience: Customers can find answers in seconds, reducing wait times and enhancing access to information. • Improved Agent Satisfaction: The chatbot saves agents time and effort in addressing customer queries. Additionally, it can be utilized internally to support access to internal data such as payroll or HR-related questions. • Ease of Navigation: Third-party integration allows content to be seamlessly pulled from other sites, and customers can easily navigate to other applications or webpages with a simple click. • Simplified Setup: VoiceFoundry constructs, implements, and integrates this AWS-powered chatbot according to your unique needs and specifications. • Push Button Navigation: Customers can navigate through the automated chat experience by selecting pre-programmed responses tailored to their specific use case or by entering text. • Powered by Amazon Lex: Operates on AWS and is powered by Amazon Lex, which comprehends common spelling errors and guides customers in the right direction.

    Highlights

    • Efficient Communication: Provide customers with quick and immediate access to commonly asked questions, saving time for both customers and employees.

    Details

    Sold by
    ConnectGen, Inc 
    Categories
    Contact Center 
    Natural Language Processing 
    Implementation 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Support

    Vendor support

    For support, please contact us at support@connectgenus.com  or

    Get support