3CX Phone System
3CX | 3CX Phone System 20.0.3.806Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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Review for 3CX
What do you like best about the product?
It's a calling software that helps to communicate with our customers. It's easy to use and best thing is that you can use it on web browser as well as on your smartphone at the same time.
What do you dislike about the product?
There were times when it has some connectivity issues and calls dropped too. Sometimes faced some problems while connecting with Bluetooth headphones.
What problems is the product solving and how is that benefiting you?
3CX helps as great tool for communication at a very reasonable price. Its very user friendly with alot of features. A great tool for a call center work setting.
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INVALUABLE COMMUNICATION TOOL
What do you like best about the product?
-It is very user friendly and easy to use.
-The layout and functions of the soft phone is cormfortably laid out on the screen.
-Has reasonable price and also great for making international calls.
-The layout and functions of the soft phone is cormfortably laid out on the screen.
-Has reasonable price and also great for making international calls.
What do you dislike about the product?
-I had no issue with this software.It works perfectly
What problems is the product solving and how is that benefiting you?
-This tool allows me to take calls while i'm at home or out of the office,without giving out my personal number.
-The call recording is very useful;i had to listen to recordings multiple times from different scenarios and it has always come to handy.
-My voicemails come directly to my email address,because am able to check for new ones frequently throughout the day.
-The call recording is very useful;i had to listen to recordings multiple times from different scenarios and it has always come to handy.
-My voicemails come directly to my email address,because am able to check for new ones frequently throughout the day.
3cx a game changing telecommunication solution
What do you like best about the product?
Simple mobility. Take office calls on Deskphone, Mobile or Laptop
CRM Integration
Quick and easy to setup and configure.
Excellent Support
This is a tool I use every day and multiple times a day
Always coming out with new and powerful features
CRM Integration
Quick and easy to setup and configure.
Excellent Support
This is a tool I use every day and multiple times a day
Always coming out with new and powerful features
What do you dislike about the product?
Sometimes when signal is bad, call quality is not always perfect.
Troubleshooting requires deep understanding of VoIP
Troubleshooting requires deep understanding of VoIP
What problems is the product solving and how is that benefiting you?
Staff are not alwasy at their desk but now they are always able to answer their phone.
Don't spend large amounts of money on Mobile airtime as staff can use their landline on their mobile phone
Don't spend large amounts of money on Mobile airtime as staff can use their landline on their mobile phone
THE BEST RELIABLE, MOST EASILY MANAGED AND SEAMLESS TELEPHONE SYSTEMS PLATFORM
What do you like best about the product?
It is easier to make,receive and transfer calls using this tool.It supports wide ranges of software and hardware endpoints,allowing organisations to choose the devices and platforms that suits their needs.3CX allows quick changes in a fast-paced environment with critical situations.I like the efficiency of this software and highly recommend it.
What do you dislike about the product?
No dislikes at all.Its the perfect tool for all communication requirements.
What problems is the product solving and how is that benefiting you?
With 3cx i can make both external and internal calls using a VOIP or headphones attached on my PC.From its management dashboards,i can create the internal numbers and be able to send welcome mails to make installation for clients easier.The program is automatically launched during Windows startup and stays minimized in the task bar.The options of having call recording and being able to go back for quality control or customer issues is worthy having this system.It makes everything simple and effective as it allows me to be able to make changes to call forwarding or be able to block off holidays instead having to call any change in.
Robust, reliable system, excellent support, at a very affordable price.
What do you like best about the product?
Robust, reliable system, excellent support, very complete in functionalities at a very affordable price and very easy to use.
What do you dislike about the product?
There is nothing I don't like about 3CX.
What problems is the product solving and how is that benefiting you?
3CX helps me deliver a robust telephony solution with a contact center to my clients at a low cost.
Best omni-channel business UC platform
What do you like best about the product?
3CX is a feature rich, reliable, mature and cost effective communication platform. It is designed to help businesses enhance customer experience, optimize teamwork and productivity and save money.
What do you dislike about the product?
Nothing much to dislike. We are very satisfied with the product. Perhaps 3CX could do a bit better job with communicating updates and changes in advance to partners and customers.
What problems is the product solving and how is that benefiting you?
Helping businesses improve customer experience and enhance productivity, mobility and teamwork
Excellente solution
What do you like best about the product?
ease to use, frequency of use, Intregrations and functionality
What do you dislike about the product?
dont have any for now is an Excellente solution
What problems is the product solving and how is that benefiting you?
Cost saving, less time frame implementation, and integrates with all systems we have
3CX, simply for communications at its best.
What do you like best about the product?
3CX is pretty much easy to use, both in the front end and in the admin end. Before, we tend to setup like for hours but now, we can get runing in just a few minutes. Not to mention their features... all of the are premium based and the cost? Very very minimal.
What do you dislike about the product?
3Cx pretty much have everything however, would be better if they develop more on their SMS capabilites. I mean they send and recieve SMS but the guide on how to make it work is kind of vague and generic.
What problems is the product solving and how is that benefiting you?
Distribution of calls and easy integrations of existing gateways that we are using.
Most optimized VOIP on the market
What do you like best about the product?
What I like the best about 3CX is how simple to set up and use across multiple devices seamlessly allows you to take a call in your office or on the go without inconveniences or sacrificing audio quality.
What do you dislike about the product?
Will improve how other contacts of your organization are displayed on the web app to simplify the process of searching for a coworker.
What problems is the product solving and how is that benefiting you?
It solves the problem of calling people out of my country in a simple and easy way without any quality compromise.
A multiplatform softphone application
What do you like best about the product?
Easy to install and you can connect with foreigners doest matter where are you, it also installable on windows and phone.
What do you dislike about the product?
with 3cx only you can call, but can not text they should add features to text
What problems is the product solving and how is that benefiting you?
connecting to people based in us
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