3CX Phone System
3CX | 3CX Phone System 20.0.3.806Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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The easiest PBX to manage!
What do you like best about the product?
The management and configuration of this PBX is very streamline and easy to navigate. Other systems can be so confusing, but their interface makes everything such a breeze.
What do you dislike about the product?
3CX is always innovating, there is not much to dislike!
What problems is the product solving and how is that benefiting you?
3CX is easy to deploy in the cloud or on-premises, which gives us so many options to overcome any situation.
Recommendations to others considering the product:
Download the trial and try it out for yourself!
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Cost effective and feature rich
What do you like best about the product?
Extremely cost effective, easy to use and feature rich solution
What do you dislike about the product?
None on the solution itself, but wish 3cx sold licenses directly instead of having to go through a reseller.
What problems is the product solving and how is that benefiting you?
Was previously using an expensive hosted cisco solution and now pay a fraction of the cost for an easier to use system.
Recommendations to others considering the product:
Try 3cx in trial mode, it's extremely easy to setup and use.
3CX is Awesome
What do you like best about the product?
There are many features that I like. It can be easily configured to run either on-premise (on either Windows or ... the one I recommend ... Debian Linux). It is very flexible with lots of great call handling features, such as Digital Receptionists, Ring Groups, Call Parking, customizable hold music. It works with a lot of different hand sets, and it works with PRI circuits and SIP Circuits. Then there are awesome web tools for users and admins, soft phones ... I'm sure I'm leaving a lot of stuff out ...
What do you dislike about the product?
It's hard to delete recordings. This should be made easier.
What problems is the product solving and how is that benefiting you?
Having no problems with 3CX.
I implemented 3CX for our organization of 100 back in 2018. I showed everyone the great things they could do with the phone system, and it was like, "blah, blah, blah, geek talk, blah, blah). Then the COVID-19 stay-at-home order came down, and now everyone is so impressed that we have all these amazing remote and mobile features with our phone system.
I implemented 3CX for our organization of 100 back in 2018. I showed everyone the great things they could do with the phone system, and it was like, "blah, blah, blah, geek talk, blah, blah). Then the COVID-19 stay-at-home order came down, and now everyone is so impressed that we have all these amazing remote and mobile features with our phone system.
Recommendations to others considering the product:
Try it out and make sure it works in your particular situation. You can try it for free.
Like a fine wine 3CX only gets better with age.
What do you like best about the product?
I have been in Telecom for around 20 years. When I first found 3CX I was astonished at how simple it was for end users and administration. It was that moment that I knew I had to get involved with them and I haven't looked back since. The product is like a fine wine and only seems to be getting better with age. Every update and release amazes me with how they listen to partners and end users in an attempt to keep fresh new usable features at our finger tips.
What do you dislike about the product?
Honestly there really is nothing I dislike about 3CX. From the simplicity of use, management and design to pricing....it's amazing.
What problems is the product solving and how is that benefiting you?
With traditional PBX's from the time a client signs to cutover it can be weeks or months. During this time of work from home due to COVID-19 we are able to have customers on their new 3CX working from home in a matter or hours, not days.
Recommendations to others considering the product:
Look at the features and benefits, weight them against the competition. If that doesn't check all your boxes, look at how you can manage the system in-house to help save money.
3cx helps solves business issues for our corporate clients
What do you like best about the product?
The abilty to seamlessly go from their desktops, to their mobile devices, to their home computers and maintain their business presence is key for our Law Firm clients. The ease in which we can deploy a remote phone using 3CX STUN provisioning allows us to have our distribution partners ship a phone for self easy install at the end user's home or office. The management capability using the 3CX Web Admin makes punching down wires and using cumbersome PBX management interfaces a thing of the past.
What do you dislike about the product?
Some users feel that there are too many nice features with the product and cannot utilize them all. A good problem to have!
What problems is the product solving and how is that benefiting you?
with the ability to redundantly bridge 3CX systems across wide areas over the internet and utilize low cost SIP trunks has kept costs for our clients down to fractions of what they used to pay.
Recommendations to others considering the product:
take advantage of the free licenses, then roll it out.
A great tool to manage your Corporate phone system
What do you like best about the product?
Innovations are happening all the time with 3CX.
The interface is fluid and easy to use.
A lot of features are available, including 3CX Web Meeting and more.
A lot of phone manufacturers are supported and this makes the software highly flexible.
The interface is fluid and easy to use.
A lot of features are available, including 3CX Web Meeting and more.
A lot of phone manufacturers are supported and this makes the software highly flexible.
What do you dislike about the product?
Mainly the lack of support that isn't coming by default with the perpetual license.
We find that having to customize our phones template everytime we update the system is not optimal for us.
Nothing to dislike since the software perfectly answers our need.
We find that having to customize our phones template everytime we update the system is not optimal for us.
Nothing to dislike since the software perfectly answers our need.
What problems is the product solving and how is that benefiting you?
Addressing the need of managing our own PBX over IP and the flexibility to interact with different manufacturers and remote users.
We had to address a change of old PBX system and 3CX perfectly answered the need.
We had to address a change of old PBX system and 3CX perfectly answered the need.
Recommendations to others considering the product:
Take your time to go through the entire documentation and best practices to get your environment configured the best possible way.
Use the community to browse through already reported issue and get help on the knowledge base.
Use the community to browse through already reported issue and get help on the knowledge base.
Robust and Easy to Use
What do you like best about the product?
3CX is feature rich and well rounded as a phone system.
What do you dislike about the product?
I do not like the fact that admin rights are either all or none. There needs to be a way you can select what admin rights an extension has. Admins should also be able to see other admins, although I understand the reasons why you cannot. As robust as 3CX is, it falls short where admin rights are assigned.
What problems is the product solving and how is that benefiting you?
Regardless of customer size, 3CX has a solution for any business model. 3CX integrates well with Salesforce and others like it, which makes it an easy sell to customers wanting these features.
Recommendations to others considering the product:
3CX is a well rounded phone system that offers web meetings, video conferencing, queueing and much more. If you're looking for a system that will exceed your expectations, 3CX is the platform you want to use. Combine 3CX with an experienced VoIP partner and you will not regret your decision to do so.
Really good and easy to setup. Lot of functionnality.
What do you like best about the product?
Application and the webclient are the easyest way to setup rapidly a system.
What do you dislike about the product?
I would like a more granular way to program every rights.
What problems is the product solving and how is that benefiting you?
Teleworker loves the system.
Recommendations to others considering the product:
feel free to try the free version and after that you have been convinced, upgrade to pro for the recordings and other cool stuff.
Highly recommend 3CX
What do you like best about the product?
I love how 3CX is not only an easy to use product for the user, it's also simple to setup and constantly moving forward.
What do you dislike about the product?
Probably the least helpful aspect of 3CX currently, is the lack of SMS messaging. However this is on the roadmap and in the works.
What problems is the product solving and how is that benefiting you?
We migrated to 3CX last year, and so glad we did. A lot of the features that sounded exciting but not sure if we would use, we now use daily. Examples are video meetings, conference call in number, instant messaging, and the biggest plus has been remote workers able to use softphones.
Recommendations to others considering the product:
Do it. I researched for an entire year, knowing that I had 18 months before I needed to decommission our previous system. I ended up deciding between Asterisk and 3CX. The difference was then described to me as the difference between a project and a product. I chose the product, 3CX, and have been so happy I did.
The best phone system i have used to date
What do you like best about the product?
Mobility, web client, ease of setup, variety of desk phones
What do you dislike about the product?
setting up conferences does not show you who has accepted
What problems is the product solving and how is that benefiting you?
more clients are working from home, 3CX makes that easy
Recommendations to others considering the product:
Great product. Trial it and see for yourself
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