3CX Phone System
3CX | 3CX Phone System 20.0.2.715Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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Game Changer
What do you like best about the product?
Flexibility and scalability makes 3CX the best in the market
What do you dislike about the product?
There is nothing to dislike, the licencing format means you have so many options.
What problems is the product solving and how is that benefiting you?
Remote working is easy, call costs are down.
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3CX just makes sense
What do you like best about the product?
VoIP deployments might seem daunting, but 3CX makes it easy
What do you dislike about the product?
Some features not available on mobile app (ex. direct call pickup from park) without extra configuration
What problems is the product solving and how is that benefiting you?
Want a great way to reduce analog line costs? Port your numbers to VoIP and 3CX.
Recommendations to others considering the product:
Evaluate it, it's free. Spend some time to think about what you can do with the flexibility it brings compared to other voice offerings.
3cx review
What do you like best about the product?
the management console and the simplicity of the system. the design is also well done and very sharp. Users management is also great. the web client is amazing and let you bring your phone with you everywhere. the mobile app allows you to stay connected anywhere and never miss an important call.
The chat features is also very useful if you are not using a collaboration tool already in your organisation , it is included in any version of the phone system
The chat features is also very useful if you are not using a collaboration tool already in your organisation , it is included in any version of the phone system
What do you dislike about the product?
some limitation on configuration possiblities when you compare to other voip system. but at leats they keep updating on a regular basis. Time conditions is a little bit limited and you cannot configure an outbound callerid for the 911 routing. this can be problematic in some scenarios.
The limitaiton on the product support is also a downside.
The tech support is good but seems to reply with copy and paste sometimes.
The limitaiton on the product support is also a downside.
The tech support is good but seems to reply with copy and paste sometimes.
What problems is the product solving and how is that benefiting you?
remote workers are the one who benefit the most. the webclient can be launched from anywhere and works instantly. no endless configuration and troubleshooting to realize. with legacy phone system having remote ip phone is a nightmare. theses systems are simply not built for it. 3CX was built to bring a a solution to these limitations. Configuration and management is very user friendly. the system is very stable and it allow us to focus on other things.
Recommendations to others considering the product:
3cx is the best system for mobility, it always works, no hjeadaches
By far the best PBX I have ever used
What do you like best about the product?
Flexibility, inexpensive, feature rich, straight forward. I have used multiple enterprise pbx systems, Avaya, Toshiba, Allworx, ESI, Mitel, and some others. Simple backups and recovery via Google Drive, deployment via popular cloud infrastructures, the soft clients, and mobile apps are very nice. I would choose it again. If you are looking at a solution, this is the one.
What do you dislike about the product?
Occasionally you have to look for things in strange places, or you wished that a link to some other part of the interface was in a spot you were already in, but I really don't have too much negative to say about it.
What problems is the product solving and how is that benefiting you?
Replacing a beige digital Avaya system from antiquity, We will be able to get rid of our PRIs, and utilize SIP, implement 4 digit dialing across the entire organization, voicemail to email, webconferencing, call recording, and the API integrations will open up new features that we will need like call transcription.
Recommendations to others considering the product:
If you do not have IP phones, you have a wide variety to choose from. Test a few and find the ones you like. Your implementation cost will be higher if you have to purchase phones, Their web and mobile clients are free and reliable and can help you mitigate much of the cost of purchasing phones. I do recommend getting supported phones, but you can use non supported phones with some tinkering. I set up a proof of concept using old Mitel phones we had lying around.
Phone of the future!
What do you like best about the product?
3CX makes it incredibly easy to have a presence at the office even when you’re on the road!
What do you dislike about the product?
Sometimes 3CX is difficult to manage via the mobile iOS app.
What problems is the product solving and how is that benefiting you?
Keeping in communication with the team is critical and C3X makes that possible!
Awesome Phone System
What do you like best about the product?
Easy Desktop Setup and emailed voicemail.
What do you dislike about the product?
I haven't found anything yet that I disliked.
What problems is the product solving and how is that benefiting you?
I am saving money using a desktop phone software system. It is easy to use by clicking the mouse.
Very useful and easy
What do you like best about the product?
3cx allows every piece of information to be available at a glance, making the whole softphone system very user-friendly.
What do you dislike about the product?
Sometimes the UI feels a little cluttered and it takes a second to locate some specific options
What problems is the product solving and how is that benefiting you?
It makes it easier to transfer/hold calls which improves overall call time and structure. Calls are very clear and precise.
Next Level Phones
What do you like best about the product?
The thing i like best is the fact that you can use the system on a computer (so you can search a number in google, and copy and paste it into the desktop app) and it will dial from your computer and you can pick the phone handset up and the call has already dialled.
What do you dislike about the product?
Nothing at the moment that i dislike about this system
What problems is the product solving and how is that benefiting you?
Problems such as knowing when people are in and out in various office is a big benefit, they can just switch their phone to out and we can see on the app that they are unavailable
Recommendations to others considering the product:
Easy to use, brilliant at keeping track of calls. good contact list
Great VoIP system
What do you like best about the product?
It has features that allow it to fit small to mid sized company needs as well as full call center.
What do you dislike about the product?
Only thing I don’t like is I’m unable to dial or accept calls on my pc that I can answer on my cell.
What problems is the product solving and how is that benefiting you?
It has simplified conferences, screen sharing and normal phone calls.
It is The best softphone on the market.
What do you like best about the product?
It is easy to use and for beginner in telephony
What do you dislike about the product?
The only problem is that it does not block a second semutany call
What problems is the product solving and how is that benefiting you?
O alto custo com o telefone físico ip.
Recommendations to others considering the product:
It is The best softphone on the market.
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