3CX Phone System
3CX | 3CX Phone System 20.0.3.806Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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3CX, Simple, easy to use!
What do you like best about the product?
The ability to share your screen with a couple clicks.
What do you dislike about the product?
Sometimes it doesn't connect the call. I've had a couple instances where the call will drop out of nowhere.
What problems is the product solving and how is that benefiting you?
Eliminating the need to travel, since i have have a live webinar with anyone, anywhere in the country
Recommendations to others considering the product:
It'll definitely make life easier when presenting online.
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Great System
What do you like best about the product?
I love that I can chance and do anything on the phone on the computer!!!
What do you dislike about the product?
So far every thing is very good !! I really think that the system is all I personally need to performance my job at a max of capacities.
What problems is the product solving and how is that benefiting you?
I love that fact that I can keep track on all the call so if I miss any call we can go back and take care all of them!!
Recommendations to others considering the product:
A great system with great tools to help any business to reach the next level.
Convenient and Modern
What do you like best about the product?
I like using 3CX because I don’t have to use an internal office contact list on paper. When I am working from home, and need to reach a colleague, I can use 3CX from my laptop or my iPhone. It makes it SO convenient to reach others for easy communication.
What do you dislike about the product?
Our Company has had no issues with 3CX, it’s modern and fits this technology age.
What problems is the product solving and how is that benefiting you?
Our business has had no issues with 3CX to date. The only time our phones have been done is due to another means in no relation to 3CX, and when our landlines are down, I can simply refer to my 3CX app. Again, convenient.
Recommendations to others considering the product:
If you have employees that are in sales or employees who regularly work from home, you will benefit from the user friendly 3CX. Although, I am aware, we don’t use all of its features, the ones we do utilize has made an incredible impact. We save money from using 3CX.
Useful for Every Job
What do you like best about the product?
I love being able to see if a call is holding in the Que and who is busy if i need to make an inter-company call. I also like the options to delete and play voicemail on my phone from the desktop app. The 3CX app that you can download to your phone is also super useful if inclement weather happens to prevent you from coming into the office or if you want to check voicemail at home.
What do you dislike about the product?
I don't like the the chat function is difficult to use. I seem to have a large delay between the amount of time between sending and receiving.
What problems is the product solving and how is that benefiting you?
We use this for both our customer service team and sales. We also use the handy app for work at home purposes when employees don't have physical phones at their houses. The app is as easy to use as the desktop version of the software and it is easy to switch cues or make calls from your cell phone as if you were in the office.
Recommendations to others considering the product:
This is perfect for a company who wants flexibility for their workforce. It is easy to use in and out of the office. There are also tons of features for fleet management. You can tell who is taking calls and determine who will receive new calls based on how you set them up inside of the cues. This helps to make sure everyone can experience an even work load and no one feels overworked or underappreciated on your team.
Powerful, easy to use VoIP phone system, Reasonably priced. Great integrations.
What do you like best about the product?
Ability to use from mobile device when out of office
What do you dislike about the product?
Can't think of anything. Very complete for SMB.
What problems is the product solving and how is that benefiting you?
Lower phone bills, elimination of 2nd line Caller ID showing.
3cx - Great Phone and VOIP System
What do you like best about the product?
3CX has made our telephony system very smooth and easily manageable. The best part is the mobile and desktop app to be used as and when we want. The features of conference, address book are very great
What do you dislike about the product?
No issues with 3cx faced so far. working very good
What problems is the product solving and how is that benefiting you?
we are using 3cx system for our call routing, call receiving and call making using desktop and mobile apps
Recommendations to others considering the product:
great app to use for making and receiving calls from phone and desktop
Great system!
What do you like best about the product?
I like that I can cut and paste phone numbers into the app and it works so well! I also can use the app on several computers with the same account and there are no issues!
What do you dislike about the product?
It's a little hard to find the list of recently called numbers and numbers that have called me. I can find it but I have to click a few things until I find it.
What problems is the product solving and how is that benefiting you?
It's easy to use and requires very minimal training. With a minimal computer knowledge the user can pick up and use the app.
Recommendations to others considering the product:
Do it!
Awesome for phone management
What do you like best about the product?
Clear and concise user menu, with the ability to forward/hold/transfer calls quickly. The desktop interface is useful for screening and reviewing calls, as well as tracking team members.
What do you dislike about the product?
The 3CX app for my mobile device is lacking a bit in overall design and layout. Alot of the tabs seem squeezed together and rushed to finish.
What problems is the product solving and how is that benefiting you?
Monetary savings with 3CX over desk phone hardware. Our company no longer has to maintain and support hundreds of desk phones.
Recommendations to others considering the product:
A very financially viable solution for small and medium size enterprises. Specially recommended for multinational environments.
Excellent Pbx Tool
What do you like best about the product?
There are many attributes which i like most about 3cx however few of them are as follows:
1. Ease of configuring SIP Trunks
2. Freedom of creating extensions as many as you like.
3. Excellent reporting
4. Ease of integration with CRMs
5. Excellent reporting on calls received dialled, dropped, in que
6. Excellent dash board showing all the required information
7. Calls recording is exceptional
1. Ease of configuring SIP Trunks
2. Freedom of creating extensions as many as you like.
3. Excellent reporting
4. Ease of integration with CRMs
5. Excellent reporting on calls received dialled, dropped, in que
6. Excellent dash board showing all the required information
7. Calls recording is exceptional
What do you dislike about the product?
There are not notable issues in 3cx, however there is a suggestion, 3cx call recording should provide option to record calls in multiple formats so that it can be used by respective organisations according to their storage capacity and further for QA assurance purposes.
What problems is the product solving and how is that benefiting you?
We are a multinational company having presence in more than 28 countries, we need a tool that can provide us single interface to manage our communication channels and 3cx is serving the required purposes by allowing us to configure multiple SIP trunks. Further allowing integration with CRM allows us to improve our customer services.
Thumbs up guys, highly recommended for multinational organizations.
Thumbs up guys, highly recommended for multinational organizations.
Recommendations to others considering the product:
It is highly recommended due to many features sets as mentioned earlier: excellent reporting, easy configurations, excellent reporting, ease of web conferencing, large pool of extensions available, easy grouping. in short everything is here for enterprises using multiple communication lines. Plus added feature of easy API to integrate with CRM.
The next generation of telecom
What do you like best about the product?
It's cost, we are installing a state-of-the-art phone system at a fraction of the cost of a proprietary system
Licensing model, you only pay for the core -= client licences are frree
We can tailor it, the system can be reconfigured as we change our business processes.
It will enable us to provide individual phone numbers to all staff (although the majority staff will have virtual extensions primarily to receive voicemails)
The breadth of functionality and the ease of programming the system
The instant phone directory
What do you dislike about the product?
Not being able to manage the intercom feature at user level. We have turned it off rather than risk inappropriate open mikes.
What problems is the product solving and how is that benefiting you?
Improve the switchboard service eliminate (reduce?) messages being taken and emailed.
Getting callers to the their destination more effectively
Effective use of voicemail across the business
Eliminate missed calls (all calls are logged users can see missed calls)
Proof of calls, evidence of call back attempts by our staff (all call attempts are logged including calls to switched off and out of range mobile)
Staff mobility, the ability to take your extension with you both virtually or physically without any reprogramming
Getting callers to the their destination more effectively
Effective use of voicemail across the business
Eliminate missed calls (all calls are logged users can see missed calls)
Proof of calls, evidence of call back attempts by our staff (all call attempts are logged including calls to switched off and out of range mobile)
Staff mobility, the ability to take your extension with you both virtually or physically without any reprogramming
Recommendations to others considering the product:
It's very easy to run a trial
Choose a good voip provider and 3cx reseller
Don't just re-implement of your old conventional phone system, step back and see what 3cx can do for your business
Choose a good voip provider and 3cx reseller
Don't just re-implement of your old conventional phone system, step back and see what 3cx can do for your business
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