3CX Phone System
3CX | 3CX Phone System 20.0.3.806Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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3CX Phone System
What do you like best about the product?
It is a very helpful and dynamic phone system. This app has its own mobile app wherein all the employers in the company can use it. You can also see the availability of the person or if it's in a call.
What do you dislike about the product?
I don't see any downside since I've used it for a short period of time
What problems is the product solving and how is that benefiting you?
No recordings were made after several calls though it is user friendly
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Easy and Effective!
What do you like best about the product?
The options for cloud-hosted or on-prem installations. Both options are great. They configuration of the system is easy to use, but if you have any difficulties configuring anything, training guides are easy to find and easy to use.
What do you dislike about the product?
The licensing management can be a bit confusing at times, but support is always ready to help. Sharing management with more than one admin was confusing, and managing multiple environments took some time to get used to.
What problems is the product solving and how is that benefiting you?
Allowing users to have access to their phone at all times. The mobile app on their phones, laptops, and the web interface makes it easy to leave the office space but remain connected.
3cx rating
What do you like best about the product?
I like the easy communication, many functions, calls and meetings with easy appointment and scheduling, with the new features it's even better to use the tool
What do you dislike about the product?
I don't like that, sometimes some errors appear, and it is difficult to communicate to understand the error, it takes a certain time to be corrected.
What problems is the product solving and how is that benefiting you?
It's helping me with good internal and external communication, fast internal and external communication, transshipment service, and meetings.
Easy and accessible
What do you like best about the product?
This helped me to connect with my prospects across the globe and without any lag and delay. The charges are very less and it is easily accessible to every working professional
What do you dislike about the product?
Nothing as such, sometimes it needs to work on some of the regular updates which might give it some more enhancement. Except for the regular updates, there is nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
It is making us easy to communincate and get in touch with the clients more easiy and without any disturbance or quakity issues. Saving a lot of time and money as well.
Resolution to costlier call system
What do you like best about the product?
Having a feature like 3cx in a phone or laptop helps our team to improve the quality, productivity, and teamwork and keep track of call records, and the support system is the best I have seen.
What do you dislike about the product?
It requires investing more in AI for better customer experience, and with this, the cost will also come down down, which sometimes hinders. It requires more customization outside the user interface.
What problems is the product solving and how is that benefiting you?
The use of 3cx and reaching our customers via different means like calls, chat, call blasting, estimated wait times and queuing. The quality of the voice and quick response gives our business growth. To start a conversation, you need a good and quality start, and 3cx provides that.
Best Way to connect
What do you like best about the product?
It is a friendly smartphone and you can use it anywhere with just the internet lot of options for alternate numbers which leads to getting a lot of connections
What do you dislike about the product?
cross connections sometimes and not reachable for certain countries and states and nothing much apart from this, I would love to suggest this to people to use 3cx
What problems is the product solving and how is that benefiting you?
As it gives the alternate number which is very easy to connect with the audience and has smooth calling without any disconnecting issue on 3cx would love to use it.
It made my business calls more easy and transparent
What do you like best about the product?
Im the daily user of 3cx . Its been more than 2 years im using it. Its the best app which is available in the industry to make business calls . Its an every day application for me . Its very easy use .
What do you dislike about the product?
sometimes due to some network issues there will be some glitches happening while using the app . It reduce the performance of the application . Thats the main concern
What problems is the product solving and how is that benefiting you?
Its a solutions for the complicated business calls. Its very easy to use and help us to connect with our customers very easily . It has recording option and make the discussions more transperant
3cx
What do you like best about the product?
3cx is very user friendly which is easy to use and easier to manage because of web-based configuration interface.Easy call routing configuration and remote working capabilities.
What do you dislike about the product?
nothing everything is very good so far . It is very user friendly and is easy to use and is contact center functionality. nothing to dislike about 3cx . Thanks for this wonderful service
What problems is the product solving and how is that benefiting you?
Having a feature-heavy phone system such as 3CX enables your team to improve productivity, communication and collaborative working. Teams can also be monitored and efficiency of call answering, making the system suitable for contact centers.
A good dialer software easy to use
What do you like best about the product?
it improves productivity and time also. It is very fast and friendly to use, it is not gadget restricted, call quality is superb,
What do you dislike about the product?
there nothing to dislike about 3cx, its very good
What problems is the product solving and how is that benefiting you?
Connectivity is superb, its very fast and time-saving, accessible to any gadgets.
A good dialer with flexible methods of dialling and great connectivity
What do you like best about the product?
The best thing about 3cx is that there are multiple use cases for it. Also, methods of dialing are quite vast with hard phones and softphones as well as app and phone dialing
What do you dislike about the product?
The frequent dials we have to do to connect. Also, call drops are quite a lot with voice breakages. This can be improved with better clarity and by avoiding the issue.
What problems is the product solving and how is that benefiting you?
The problems of connectivity are solved by avoiding the sharing of personal numbers is there also it helps change and spam/ also it helps keeps record of every conversation and keep it managed
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