3CX Phone System
3CX | 3CX Phone System 20.0.2.715Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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Best tool on the market
What do you like best about the product?
The system is very intuitive, easy to configure and manage. The implementation is very smooth. We have a partner that supports us in all demands, with very efficient support. I consider it great cost benefit. A very important point is the amount of existing resources. 3CX takes security seriously, its system is very efficient in this regard. I followed the block list and closely and performed several tests, all of which were successful. The audio quality is amazing.
What do you dislike about the product?
It does not have general system data monitoring panels. The existing panels do not meet my demands. It would be better if you were a native, without the need for Grafana.
What problems is the product solving and how is that benefiting you?
My ambette had been in transition for a long time, from the analogue to the SIP, but I was facing difficulties. With 3CX I was able to speed up the process, due to its integrations. Another important point was cost reduction due to better monitoring through reports.
Recommendations to others considering the product:
Without a doubt the 3CX is the best tool on the market. It exceeds all the requirements in all requirements. Not to mention that it had an affordable cost.
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3cx Changed our Telephony Experience
What do you like best about the product?
Management and Visibility across all extensions.
What do you dislike about the product?
When having two trunks and assign the same extension to both trunks editing an extension removes one extension from a trunk.
What problems is the product solving and how is that benefiting you?
We are users coming from Asterisks/Freepbx the move is one of the best yet.
The 3CX Value proposition
What do you like best about the product?
It’s Simplicity and dynamic growth over time
What do you dislike about the product?
It’s a closed system as compared to open source systems
What problems is the product solving and how is that benefiting you?
Contact Centre Solutions
Recommendations to others considering the product:
Simplicity is at the core
the best telephone switchboard on the market
What do you like best about the product?
la facilità d'uso e i servizi sono la parte più importante
What do you dislike about the product?
si potrebbe fare qualcosa per i costi annuali di licenza
What problems is the product solving and how is that benefiting you?
smartworking
3cx the ideal partner for softphone and teleworking
What do you like best about the product?
The capability to work anywhere and the ease of use software
What do you dislike about the product?
call log feature lags some fuctions: show missed que calls, show caller number afther transfer
What problems is the product solving and how is that benefiting you?
remote working solution and integration with 3th party software
Recommendations to others considering the product:
Very good solution technical and price wise. essay to use and to implement. very user friendly. It also has a nice design and works with both android and ios mobile devices. The web meeting is also included in the pro licence with 250 seats for the meeting. We also made an integration with or crm/ticketing system OTRS and now when we get an incoming call 3cx looks up the contact name from the OTRS database and when we click the crm icon a ticket is automatically created or show us the open tickets so we can add new information to them. This is a huge workflow optimization. In the past years we saw 3cx grow and adapting to the marked needs. And being Very pro reactive. So now with the Covid situation there teleworking solution is really grown out to the perfect solution.
3CX Review
What do you like best about the product?
Its ease of use and administration. Easy for users and admins. Stability as well is a great plus
What do you dislike about the product?
Tha lack of some features like Callback on busy
What problems is the product solving and how is that benefiting you?
Price and complexity of additional modules as well as price of devices (great variety of supported devices)
Recommendations to others considering the product:
Value for Money!!!
3CX makes it so easy
What do you like best about the product?
Ease of Use and the functionality of 3cx
What do you dislike about the product?
The learning curve is a little steep because of how feature rich 3cx is
What problems is the product solving and how is that benefiting you?
The reporting built into 3cx really helps us to identify where our call centre is lacking
Recommendations to others considering the product:
Give the free version a go. Sure it doesnt have recording but it gives you a pretty good taste of what you're in for
best pbx softsuite for small and medium bussiness
What do you like best about the product?
resources with WEBRTC and ready for new clients
What do you dislike about the product?
audio quality for IVR , its poor when i try to use music
What problems is the product solving and how is that benefiting you?
integration with mobility and internet outside from company
The Best PBX system I ever worked with
What do you like best about the product?
Flexibility and cost, unified communication and complete control over your tel sys
What do you dislike about the product?
Not much to dislike really, for about 5 years I didn't faced any serious problems
What problems is the product solving and how is that benefiting you?
Connecting multiple remote offices using the bridging option and VPN in one global network. FQDN option where static IP is not an option is an absolute winner
All in One and Flexible
What do you like best about the product?
Easy to Manage with lots of features available at no additional cost.
What do you dislike about the product?
Everytime they release new updated version some of the great features becomes more complex or removed.
What problems is the product solving and how is that benefiting you?
We able to manage to re-route calls on the right gateways, in the end it reduce our Telecommunication COST.
Recommendations to others considering the product:
If you are looking to more features that can be possible with a IP PBX Facility with Cost Effective and Flexibility, you should try 3CX.
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