3CX Phone System
3CX | 3CX Phone System 20.0.3.806Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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3CX Phone System
What do you like best about the product?
its more high tech then previous and just works really well then a few of the other ones i have tested but i will say that PBX in a Flash is also another good one to use
What do you dislike about the product?
the basic free is limited you will have to pay a little for more
What problems is the product solving and how is that benefiting you?
better communication with customers and new, the benefits is the stable software/platform its on and realized that 3CX really is putting a lot of work into this to give us what we need to build our networks
Recommendations to others considering the product:
its a good choice and you dont spend a lot to get started and the support is amazing oh and make sure you get a good server with good specs to run this
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3cx So many Advantages
What do you like best about the product?
Savings!!! This system can save small tech companies like mine a lot of money, as far as for a phone bill.
It really either reduces your bill or gets rid of the phone bill completely.
It really either reduces your bill or gets rid of the phone bill completely.
What do you dislike about the product?
There are a lot of bugs to be worked out. I can`t really say that its strictly a 3cx thing, but we have a lot of static and calls that we answer and you cant hear each other. Some people say we sound like we are under water at times.
Im not convinced that it cant be another issue though as far as possibly the implementation, low end phones, possibly our connection, possibly the way it was set up.
Im not convinced that it cant be another issue though as far as possibly the implementation, low end phones, possibly our connection, possibly the way it was set up.
What problems is the product solving and how is that benefiting you?
Huge benefits are the savings, the back end unlimited possibilities. When you have a lot of employees, and need a lot of lines, its SO much more cost effective to use a pbx \ voip system like 3cx.
They also offer a "soft phone" Which is an app for smart phones, and can also be used through your computer.
3cx is also great for people who travel, as you can take your "office phone" With you and not have to give out a cell number. And then just shut the app off when you arent working.
They also offer a "soft phone" Which is an app for smart phones, and can also be used through your computer.
3cx is also great for people who travel, as you can take your "office phone" With you and not have to give out a cell number. And then just shut the app off when you arent working.
Great soft clients and cross platform support
What do you like best about the product?
Cross platform focus on empowering users with tools in a clean and usable fashion.
The software is simple to use but has lots of powerful features packed in.
Great experience across devices and platforms.
The software is simple to use but has lots of powerful features packed in.
Great experience across devices and platforms.
What do you dislike about the product?
The branding is a little misleading, many people I speak to think that 3CX is only a phone system, but they also provide a great range of soft clients and solutions, they need to make their offering clearer for the uninformed.
User Interface is dated it would be great to have a more native platform experience option so either use the built in GUI or switch to the platform default being used. Some users prefer a more native experience such as iOS or Android interfaces over a generic one.
User Interface is dated it would be great to have a more native platform experience option so either use the built in GUI or switch to the platform default being used. Some users prefer a more native experience such as iOS or Android interfaces over a generic one.
What problems is the product solving and how is that benefiting you?
Unified communications and collaboration
Recommendations to others considering the product:
Run a good proof of concept with various users and stakeholders.
3CX software also works with other Phone solutions so you could leverage a different VOIP or UCaaS provider but still leverage their software.
3CX software also works with other Phone solutions so you could leverage a different VOIP or UCaaS provider but still leverage their software.
Simple VoIP system for SMB
What do you like best about the product?
The 3CX system is easy to deploy on any windows flavored operating system. The foot print is relatively small and it can be all up and running in hours vs days with larger "enterprise" systems.
What do you dislike about the product?
There is no enterprise level 24x7 support and a few features that we take for granted such as remote extension MWI are no where to be found.
What problems is the product solving and how is that benefiting you?
Because the system is "pure" SIP based, any device that implemented the SIP stack would work.
Recommendations to others considering the product:
Make sure you have documented what features you need and how you use your phone system today. Once you have that, talk to 3CX or 3CX partner (If you are in Canada, call us) to make sure all your need can be satisfied.
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