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3CX Phone System

3CX | 3CX Phone System 20.0.2.715

Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

5 AWS reviews

External reviews

457 reviews
from G2

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Logistics and Supply Chain

Best phone server I've ever used.. and easy to setup

  • November 24, 2020
  • Review verified by G2

What do you like best about the product?
Its very easy to setup and use. Will recommend. Also like that it has a video conference built in. Now we don't have to pay for zoom or webex anymore
What do you dislike about the product?
The lack of delayed ring to my mobile device
What problems is the product solving and how is that benefiting you?
Lack of phone implementation
Recommendations to others considering the product:
Very simple to setup


    Luca F.

3cx is best ip-pbx in the world

  • November 24, 2020
  • Review verified by G2

What do you like best about the product?
The versatility of 3cx, cloud, client app 3cx for cti and phone and also use extension via google chrome. All is secured!! We can install it for 1 year in version pro and very many simultanes calls and it's increbile!! And there is no limit, we can answer from button incorporate in Jabra Pro like 930 model and not all softphone do it. We can have an address book for all and add/modify/delete contact from smartphone.
Also backup / recover configuration we can pass from local to cloud and from windows version to linux version.
We can install it everyware. We can configure it to use from external example extension for smartworking or while someone is in car
3cx isn't newer, has very experience years
We can "spyng" calls of collegue with 3cx functionality is increbile
Voice mail in attachment is very beautyfol
Than FQDN is FREE also SMTP Server
What do you dislike about the product?
Really, nothing I dislike.
I remember some version ago there was a big problem with FQDN, we needed to create 2 FQDN, internal and external and I remember this was panic for configuration, but then in new version FQDN is FREE, incredible
Unfortunally QRCODE to configure an extension doesn't work alway in Android
What problems is the product solving and how is that benefiting you?
I solved problems with software for pc, click to call and etc..
Recommendations to others considering the product:
You need to install it, there is no reason to don't do that!


    Yiannis K.

3CX Review

  • November 24, 2020
  • Review verified by G2

What do you like best about the product?
The User Interface is very user-friendly and easy to use, The option of Probability (Mobile App) is very handy specially now during lockdown allowing the employees to work from home and stay connected, The System Stability is incredible; we never had a line drop or communication errors during calls.
What do you dislike about the product?
Hard to tell. So far so good. We never had any issues with 3CX
What problems is the product solving and how is that benefiting you?
We are able to communicate with colleagues, customers and suppliers remotely while working from home. We save money from renting VoIP services from local providers. It allows us to have more control over the telephony system, extensions and restrictions.
Recommendations to others considering the product:
It is hard to imagine now how we were able to do business without 3CX.
We solve all of our issues we had with previews providers and unlocked new features we couldn't imagine exists.


    Michael M.

We use 3CX for our customer service center

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
It is a intuitive system that have all the platform support we need, mobile app works perfect on IOS and Android, and our staff working on dekstops use the App and manage call queues from it.
What do you dislike about the product?
It is not so easy to contact them, you must specifcy lot's of fields in a support form and I would rather have got in contact faster over phone and talked with a technical person that can help hands on - or by a simple email.
What problems is the product solving and how is that benefiting you?
We use 3CX to provide a contact center for sales, billing and support. We are also a partner that resell the system to other clients who are very happy, and we are happy that the system works fine for our clients.
Recommendations to others considering the product:
I would consider it without doubt as a PBX-system for any company.


    Logistics and Supply Chain

Powerful 3CX

  • November 24, 2020
  • Review verified by G2

What do you like best about the product?
3cx system is very flexible and intuitive.
After few minutes all users are able to use it without problems.
There are many solutions to organize calls or audio and video meetings with colleagues or customers and suppliers.
What do you dislike about the product?
I need to import contacts from Outlook address book, but not simple and not intuitive
What problems is the product solving and how is that benefiting you?
We have limited travel with the organization of conferences


    Francesco L.

Nice, fantastic PBX, specially if you have a virtual environment.

  • November 24, 2020
  • Review provided by G2

What do you like best about the product?
It's an agile, powerful and complete solution for a modern PBX. And it's free for 1 year in professional version. Supports many VoIP providers and a lot of VoIP phones from main vendors. Support service is very fast and skilled. Price is very low specially if compared to other similar solutions (fully software pbx). VAD (Voice Application Designer) is a specific tool for creating voice apps and it's completely free: you can create powerful and DB linked voice apps, fully integrated in your PBX.
What do you dislike about the product?
Nothing particular to notify. I's a very good product. If something is missing, it's a hardware VoIP phone supporting a 3CX tunnel connection from any remote site or branch office: in this scenario, we have to implement 3CX SBC with dedicated PC or a IP-SEC vpn with hardware firewall.
What problems is the product solving and how is that benefiting you?
Upgrade from previous and old PBX systems, with no hardware expenses for a box. If you need to connect more than 1 office, this is a great and cheap solution to deploy. If you have a fast Internet link, choose VoIP trunk from certified providers and cloud installation: in this way your completely free from any charges for hw/servers. Remote workers could use 3CX phone directly from their device (PC or smartphone) and they completely connected to company PBX. I suggest to use professional 3CX certified technicians: there are a lot of IT company with high 3CX skills all over the world.
Recommendations to others considering the product:
Use only product from 3CX certified vendors and from certified VoIP providers. I suggest to get support from 3CX certified professional technicians, in order to have a suitable project for your implementation.


    Information Technology and Services

3CX partner

  • November 24, 2020
  • Review verified by G2

What do you like best about the product?
The interface for end users is friendly and complete
What do you dislike about the product?
Everything is good.The upgrade frequency is so good.
What problems is the product solving and how is that benefiting you?
End customers have a complete unified communications platform
Recommendations to others considering the product:
3CX is really the UC solution


    Rahmat S. M.

3CX the only solution to cover all your communication needs.

  • November 24, 2020
  • Review verified by G2

What do you like best about the product?
From simple PBX to a complete call center solution, it’s all under 3CX in one platform.
What do you dislike about the product?
Higher maintenance fee specially for perpetual license holders.
What problems is the product solving and how is that benefiting you?
As a 3CX partner in Afghanistan, we only market and provide 3CX for all customers and SME, because 3CX covers everything you think of in your voice communication system
Recommendations to others considering the product:
If you want a headache free communication system, 3CX is the beat option you can choose.


    Computer & Network Security

True unified communications system

  • November 24, 2020
  • Review verified by G2

What do you like best about the product?
Flexible, user firendly and lots of features.
What do you dislike about the product?
Webmeeting on the cloud and limitation of customization
What problems is the product solving and how is that benefiting you?
Telworkers with mobility and control of all agents inside my PBX


    Emil I.

3CX used in a call center for market research

  • November 24, 2020
  • Review verified by G2

What do you like best about the product?
It's easy to deploy and use, especially in a call center function, where we have many users logging in.
It also allows for monitoring and logging the calls, and recording them when needed.
What do you dislike about the product?
We had some small start-up issues regarding compatibility with our predeveloped call-handlers, but we got it fixed with some workarounds, with the help from our 3CX partner.
We also had some small readjustments to some of the old ways to do things, but our understanding of the system has improved a lot over the last year.
What problems is the product solving and how is that benefiting you?
Calling out with multiple interviewers, while logging the calls. The deployment was fast and problem-free, even when we upgraded the capacity for both our call center and our license for 3CX.
Recommendations to others considering the product:
We were recommended this by another company we have worked alongside with for many years, and were noticeable happy with our choice to change from our previously system. I personally is happy for the change, which offers a great deal of insight in the system, and would recommend 3CX as a call system to others.