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3CX Phone System

3CX | 3CX Phone System 20.0.0.1620

Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

4 AWS reviews

External reviews

452 reviews
from G2

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Financial Services

3CX is a good alternative to traditional phones

  • June 12, 2019
  • Review verified by G2

What do you like best about the product?
Our Office switched out from mobile phone and landlines and began using 3CX in the past few months. I love how it has removed the need for bulky equipment. The landline cords and cellphone chargers would just get all tangled up.
What do you dislike about the product?
There are certain numbers that when dialed on 3CX do not ring or connect. However, when you try these with a landline or mobile phone, they connect.
What problems is the product solving and how is that benefiting you?
3CX is a phone system. It can be used for making calls, routing calls, call waiting, call recording, etc. It is a full blown system. We are able to save on costs as with this.
Recommendations to others considering the product:
Please look into your internet plan as 3CX is bandwidth heavy.


    Hamza B.

Excellent for the price

  • July 06, 2018
  • Review provided by G2

What do you like best about the product?
The price point is a lot cheaper than most other IP PBX products. Easy to manage interface helps those who arent experts in the VoIP field.
What do you dislike about the product?
Level of support provided and requirements to get that support really makes you want to avoid and try to resolve issues yourself.
What problems is the product solving and how is that benefiting you?
IP PBX for multiple branch offices and connecting the users together.
Recommendations to others considering the product:
You will find things that bug you about this product but nothing too serious to turn you away. It's a great product for price but dont depend on their support to assist you.


    Ellye C.

Great VOIP System

  • July 06, 2018
  • Review provided by G2

What do you like best about the product?
3CX is a great VOIP to use - it is very simple and easy to use; the dash is easy to navigate and you can see which of your other colleagues are on calls, monitor those calls etc.
What do you dislike about the product?
We have had a few minor issues with this system, one being that calls seem to cut out after 2 hours which isn't often a problem but when we are conducting meetings that do overrun it can be quite frustrating to have to explain to potential customers what has happened.
What problems is the product solving and how is that benefiting you?
VOIP is the way forward - making calls from my laptop is great. 3CX make it very easy to work from home/out of hours when needed.
Recommendations to others considering the product:
3CX is a great software to use - if you don't already have a VOIP system in place or are struggling with your current one, I would definitely recommend this software.


    Andrew W.

Solid PBX

  • June 12, 2018
  • Review provided by G2

What do you like best about the product?
The interface is clean, straightforward, and doesn't hide functionality.
What do you dislike about the product?
Always used to gripe that it didn't run on Linux. Then they made it run on Linux. I have nothing left to complain about.
What problems is the product solving and how is that benefiting you?
We use this as a replacement for legacy analog PBX systems.


    Keyla D.

The best IP tool for communications

  • March 11, 2018
  • Review verified by G2

What do you like best about the product?
I have used other telephone systems and 3CX has been the best so far, its easy handling and dynamism have helped me to maintain communications with my clients in various parts of the world. Their updates are kept up to date with the requirements that society demands as time progresses. Its interface is very easy to use, as well as the option to save the numbers in your phonebook, in addition to the excellent audio quality when making calls. One of the things I like most about this program is that I do not need to install large telephone exchanges. One of its advantages is that I can perform various activities on my computer as I engage in communication. It is a program that does not have high impact on consumption for my computer, it uses very little space. Its installation and configuration was very easy, they helped me remotely to do it. As for its cost is very low and long or short term will generate large savings in the accounts.
What do you dislike about the product?
Although I have no complaints about 3CX Phone, rarely when the Internet fails the communication tends to fail a little, but the rest I would like to improve the function of recording calls.
What problems is the product solving and how is that benefiting you?
Its benefits are incredible, it has helped me since I have installed it to save on costs, as well as the ease of avoiding having to install large telephone exchanges. One of the other things that has me stuck with 3CX Phone System is its interface and ease of use. Today I have to make several phone calls to different parts of the world and with this system it has been much easier, safer and faster. thaks
Recommendations to others considering the product:
I definitely recommend them to other users, I have used several call programs and 3CX Phone so far has been the best, other systems have not had the quality, fast configuration and simplicity that this program has given me. Its cost is very low compared to other IP Voice services.


    Non-Profit Organization Management

So accessible

  • January 19, 2018
  • Review verified by G2

What do you like best about the product?
I absolutely love that I can access our office phone system anywhere.
What do you dislike about the product?
Sometime the app for my phone glitches and will not ring or will not stop running after phone is answered.
What problems is the product solving and how is that benefiting you?
We are able to be away from the office for longer periods and not have to worry about calls going unanswered.


    Information Technology and Services

Great Alternative to a Name Brand Phone system, or Asterix

  • January 12, 2018
  • Review verified by G2

What do you like best about the product?
I like the fact that I can run this on either Windows or Linux, use most standard IP phones, and be able to take phones calls while on the road on my mobile phone as if I was in the office.
What do you dislike about the product?
It would be great if the Voice Mail did text to speech without sending the recordings to another company. Also to have better integration with Outlook to import contacts would be a plus.
What problems is the product solving and how is that benefiting you?
We originally had a hard wired phone system. This is so much more flexible not only in having VOIP phone service at a fraction of the price, but also it's easier to deploy phones even in a remote office.
Recommendations to others considering the product:
If implementing a new system, make sure to get the newer phones that they recommend for less configuration headaches.


    Vlad P.

Necessary tool

  • January 05, 2018
  • Review verified by G2

What do you like best about the product?
It's dashboard,adaptability and quick setup
What do you dislike about the product?
Very hard configuration for zip-trunks.
What problems is the product solving and how is that benefiting you?
It's a call monitor and dialer


    Telecommunications

3CX Phone System

  • July 24, 2017
  • Review verified by G2

What do you like best about the product?
its more high tech then previous and just works really well then a few of the other ones i have tested but i will say that PBX in a Flash is also another good one to use
What do you dislike about the product?
the basic free is limited you will have to pay a little for more
What problems is the product solving and how is that benefiting you?
better communication with customers and new, the benefits is the stable software/platform its on and realized that 3CX really is putting a lot of work into this to give us what we need to build our networks
Recommendations to others considering the product:
its a good choice and you dont spend a lot to get started and the support is amazing oh and make sure you get a good server with good specs to run this


    Information Technology and Services

3cx So many Advantages

  • August 12, 2016
  • Review verified by G2

What do you like best about the product?
Savings!!! This system can save small tech companies like mine a lot of money, as far as for a phone bill.
It really either reduces your bill or gets rid of the phone bill completely.
What do you dislike about the product?
There are a lot of bugs to be worked out. I can`t really say that its strictly a 3cx thing, but we have a lot of static and calls that we answer and you cant hear each other. Some people say we sound like we are under water at times.

Im not convinced that it cant be another issue though as far as possibly the implementation, low end phones, possibly our connection, possibly the way it was set up.
What problems is the product solving and how is that benefiting you?
Huge benefits are the savings, the back end unlimited possibilities. When you have a lot of employees, and need a lot of lines, its SO much more cost effective to use a pbx \ voip system like 3cx.

They also offer a "soft phone" Which is an app for smart phones, and can also be used through your computer.

3cx is also great for people who travel, as you can take your "office phone" With you and not have to give out a cell number. And then just shut the app off when you arent working.