3CX Phone System
3CX | 3CX Phone System 20.0.0.1620Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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Great soft clients and cross platform support
What do you like best about the product?
Cross platform focus on empowering users with tools in a clean and usable fashion.
The software is simple to use but has lots of powerful features packed in.
Great experience across devices and platforms.
The software is simple to use but has lots of powerful features packed in.
Great experience across devices and platforms.
What do you dislike about the product?
The branding is a little misleading, many people I speak to think that 3CX is only a phone system, but they also provide a great range of soft clients and solutions, they need to make their offering clearer for the uninformed.
User Interface is dated it would be great to have a more native platform experience option so either use the built in GUI or switch to the platform default being used. Some users prefer a more native experience such as iOS or Android interfaces over a generic one.
User Interface is dated it would be great to have a more native platform experience option so either use the built in GUI or switch to the platform default being used. Some users prefer a more native experience such as iOS or Android interfaces over a generic one.
What problems is the product solving and how is that benefiting you?
Unified communications and collaboration
Recommendations to others considering the product:
Run a good proof of concept with various users and stakeholders.
3CX software also works with other Phone solutions so you could leverage a different VOIP or UCaaS provider but still leverage their software.
3CX software also works with other Phone solutions so you could leverage a different VOIP or UCaaS provider but still leverage their software.
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Simple VoIP system for SMB
What do you like best about the product?
The 3CX system is easy to deploy on any windows flavored operating system. The foot print is relatively small and it can be all up and running in hours vs days with larger "enterprise" systems.
What do you dislike about the product?
There is no enterprise level 24x7 support and a few features that we take for granted such as remote extension MWI are no where to be found.
What problems is the product solving and how is that benefiting you?
Because the system is "pure" SIP based, any device that implemented the SIP stack would work.
Recommendations to others considering the product:
Make sure you have documented what features you need and how you use your phone system today. Once you have that, talk to 3CX or 3CX partner (If you are in Canada, call us) to make sure all your need can be satisfied.
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