3CX Phone System
3CX | 3CX Phone System 20.0.1.731Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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Wonderful 3CX
What do you like best about the product?
The most dependable app that enables global call and call-receiving, conference scheduling, videocalling, and chat with team members and clients
What do you dislike about the product?
none so far. I love everything about 3CX
What problems is the product solving and how is that benefiting you?
You can set calls to be recorded by enabling the Record All Calls flag for each extension. Will allow you to record all incoming and outgoing calls.
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3CX Review
What do you like best about the product?
It was very easy to set up and manage. Considering both the features and the price, we decided that 3CX is the best choice.
What do you dislike about the product?
Sometimes it can crash and has the occasional bug which leads to frustrations in the call centre.
What problems is the product solving and how is that benefiting you?
There was no need for expensive IT support to create complex VPN networks to users’ homes. No need for the businesses to spend large sums of now critically valuable capital on VoIP handsets.
Crystal Clear Call
What do you like best about the product?
They have call logs that can be easily tracked. Awesome messaging and chat service system. Reliable IVR and voice recognition feature.
What do you dislike about the product?
Nothing so far. Needs more improvement in customer service.
What problems is the product solving and how is that benefiting you?
Setting up and using 3CX was very easy and hassle-free.
Great VOIP experience
What do you like best about the product?
One of the best tools in VOIP..Intuitive and easy to use and manage.
What do you dislike about the product?
Reporting and logs are a bit more difficult to extract.
What problems is the product solving and how is that benefiting you?
3CX is the main VOIP tool that we use to call and be called.
3CX Phone System
What do you like best about the product?
It is a very helpful and dynamic phone system. This app has its own mobile app wherein all the employers in the company can use it. You can also see the availability of the person or if it's in a call.
What do you dislike about the product?
I don't see any downside since I've used it for a short period of time
What problems is the product solving and how is that benefiting you?
No recordings were made after several calls though it is user friendly
Easy and Effective!
What do you like best about the product?
The options for cloud-hosted or on-prem installations. Both options are great. They configuration of the system is easy to use, but if you have any difficulties configuring anything, training guides are easy to find and easy to use.
What do you dislike about the product?
The licensing management can be a bit confusing at times, but support is always ready to help. Sharing management with more than one admin was confusing, and managing multiple environments took some time to get used to.
What problems is the product solving and how is that benefiting you?
Allowing users to have access to their phone at all times. The mobile app on their phones, laptops, and the web interface makes it easy to leave the office space but remain connected.
3cx rating
What do you like best about the product?
I like the easy communication, many functions, calls and meetings with easy appointment and scheduling, with the new features it's even better to use the tool
What do you dislike about the product?
I don't like that, sometimes some errors appear, and it is difficult to communicate to understand the error, it takes a certain time to be corrected.
What problems is the product solving and how is that benefiting you?
It's helping me with good internal and external communication, fast internal and external communication, transshipment service, and meetings.
Easy and accessible
What do you like best about the product?
This helped me to connect with my prospects across the globe and without any lag and delay. The charges are very less and it is easily accessible to every working professional
What do you dislike about the product?
Nothing as such, sometimes it needs to work on some of the regular updates which might give it some more enhancement. Except for the regular updates, there is nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
It is making us easy to communincate and get in touch with the clients more easiy and without any disturbance or quakity issues. Saving a lot of time and money as well.
Resolution to costlier call system
What do you like best about the product?
Having a feature like 3cx in a phone or laptop helps our team to improve the quality, productivity, and teamwork and keep track of call records, and the support system is the best I have seen.
What do you dislike about the product?
It requires investing more in AI for better customer experience, and with this, the cost will also come down down, which sometimes hinders. It requires more customization outside the user interface.
What problems is the product solving and how is that benefiting you?
The use of 3cx and reaching our customers via different means like calls, chat, call blasting, estimated wait times and queuing. The quality of the voice and quick response gives our business growth. To start a conversation, you need a good and quality start, and 3cx provides that.
Best Way to connect
What do you like best about the product?
It is a friendly smartphone and you can use it anywhere with just the internet lot of options for alternate numbers which leads to getting a lot of connections
What do you dislike about the product?
cross connections sometimes and not reachable for certain countries and states and nothing much apart from this, I would love to suggest this to people to use 3cx
What problems is the product solving and how is that benefiting you?
As it gives the alternate number which is very easy to connect with the audience and has smooth calling without any disconnecting issue on 3cx would love to use it.
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