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Very convenient
What do you like best about the product?
Any unexpected error doesn't remain untraced anymore. Gives great deal of information on stacktrace, environment, etc.
What do you dislike about the product?
There's nothing that I dislike really so far
What problems is the product solving and how is that benefiting you?
We have a web app (and also a corresponding mobile app). We use New Relic to trace any runtime issues that otherwise go untraced. Among the many benefits, the most important is the well laid-out aggregations this software provides for a particular issue. This gives a great insight on how frequently the issue occurred in the past, as well as what led to this issue.
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Insights is Invaluable
What do you like best about the product?
NewRelic has a lot of parts to the service (Application monitoring, Mobile, Browser stats, Insights, etc), but Insights is the one that I use every day--and it doesn't seem to have a competitor. The near-realtime (less than a minute) charts, graphs, comparison tables and custom queries on software activity is not only visually stunning but also easy to use. Using Insights queries, I've been able to find and fix issues with production web software before customers even notice the problem exists. By watching trends and error reports, I can keep ahead of issues (both bugs, service issues and scaling needs) before they become problems.
What do you dislike about the product?
There are a few things I would love to see in the Insights panel. I make heavy use of saved custom Dashboards and often find myself building a complex dashboard that I need to duplicate for another environment (having the environment for PROD, now I need a copy of the same thing where the only difference in all the queries is the appName). This doesn't seem to be available so I spend a fair amount of time copy/pasting queries and editing the appName query to create additional dashboards.
What problems is the product solving and how is that benefiting you?
I use this tool daily to keep an eye on application performance (response times, expected behaviors, dependent service outages/hiccups, cache keys being what they should be, etc). The list of benefits is too large to cover entirely and completely custom to each application. As new clients integrate with my software, I use NewRelic Insights to track onboarding behaviors and ensure clients have correctly implemented the integration. I can see how often (every day around 3am) my services are scanned for vulnerabilities by some agent on the internet). Insights does exactly what the name implies; It gives me insight into what is happening in near-realtime with my applications.
Recommendations to others considering the product:
They have a free tier that holds 1 week of data in insights. This fits most of my application needs. We only use the longer availability tiers for cases where we need a wider breadth of stats and charts.
Awesome product!
What do you like best about the product?
New Relic makes it easy to track both our web and mobile apps in one place
What do you dislike about the product?
Their Android SDK has proved troublesome to integrate with Android Studio 2.0
What problems is the product solving and how is that benefiting you?
Tracking the performance, usage, and crashes of our mobile and web apps - New Relic makes it easy to track all of this information in one place
New Relic - when monitoring happens from multiple locations
What do you like best about the product?
New Relic is not only an application performance monitoring tool, but also allows you to monitor your website from multiple different geographical locations. This latest feature is extremely handy, when you offer SaaS solutions to your clients, where the client can be at any part of the world - in such a case this feature - monitoring your site from different continents, from different countries - really can help you to once to act pro-actively and know before anyone else if there is a connectivity issue from region X towards your solution and secondly, the ability to check historical data also helps identifying, if the problem is region dependent or related your own platform.
So main features for us:
- Monitoring from multiple different geographical locations
- Alerting (when you get alerts not only from outages but also from state recoveries)
- Historical data
So main features for us:
- Monitoring from multiple different geographical locations
- Alerting (when you get alerts not only from outages but also from state recoveries)
- Historical data
What do you dislike about the product?
Nothing to mention here - the application does what it supposed to do, if you would like to have a full environment monitoring and alerting coverage then this tool alone will not do the trick, but they also do not position themselves there: but in combination with other monitoring tools you can get a really excellent stack.
What problems is the product solving and how is that benefiting you?
Our clients at Nebu can be found all over the world, in many different countries and continents - and if someone hosted a centralised SaaS solution, can easily realise, that monitoring your sites from different geo-locations gives enormous value to your tech and support team.
Recommendations to others considering the product:
I tried a few available solutions and chose New Relic, based on what it offered and how simply it was to set up monitoring and alerting, apart from this I checked other features that can be useful, like historical data back to X days - walking on this path, it also can be crystal clear for you what exactly you need and based on the must have features list you have, you can make decision easily. The tool has a free version, even a non time limited one (where certain functionalities are limited, e.g. how many sites you can monitor or how many days back you can check your alert messages) - just try that and you can see if the tool is up to your requirements.
Simple server monitoring
What do you like best about the product?
Installing their server monitoring software is easy and requires little to no configuration. Works like a charm and best of all it's free. Website alerts (synthetics) are very useful as well to have multiple locations check the availability of your website.
What do you dislike about the product?
The mobile app (Android) confuses me a lot. I keep getting a notification about using an older (API) version of alerts but I've got no clue how to disable this. I also have a case of an ongoing
What problems is the product solving and how is that benefiting you?
I'm using New Relic to monitor my servers.
Recommendations to others considering the product:
Server monitoring is free and so is synthetics. You can't go wrong with these to monitor your servers' performance.
New Relic is Amazing!
What do you like best about the product?
New Relic's application and server monitoring has allowed our team to build better, faster, and more stable products since using it. We have also been able to make huge fixes to legacy code bases.
The APM product has been instrumental in our ability to improve application and server performance.
The Synthetics product is great for passive monitoring as well as scripting interactions on your site and timing the performance and availability. Page load times can be monitored over time to gauge site performance as content changes.
The Browser product offers a great real-time look at your users. It's also great for debugging and monitoring JavaScript performance on client computers.
Insights is great for diving into deep analytics. The dashboards are great for non-technical users to get a view of user and application performance.
The APM product has been instrumental in our ability to improve application and server performance.
The Synthetics product is great for passive monitoring as well as scripting interactions on your site and timing the performance and availability. Page load times can be monitored over time to gauge site performance as content changes.
The Browser product offers a great real-time look at your users. It's also great for debugging and monitoring JavaScript performance on client computers.
Insights is great for diving into deep analytics. The dashboards are great for non-technical users to get a view of user and application performance.
What do you dislike about the product?
New Relic has been steadily improving the product and adding features that are beneficial to our environment. There is very little to dislike. However, the learning curve on using Insights effectively is pretty steep and could use improvement.
What problems is the product solving and how is that benefiting you?
We use New Relic to monitor our web application performance, both on the server and client. We also use it to monitor our web and database servers.
Recommendations to others considering the product:
If you need solid application and server monitoring New Relic can handle your needs.
Insights that will save your business money
What do you like best about the product?
Super easy to setup! Great way to day by day track performance of your app. The ability to see what transactions are the most "expensive" is invaluable. We have been able to cut down our heaviest server calls and "tune" up our app using the various analytics and data from New Relic.
What do you dislike about the product?
Could be a little easier to dig down into what you need to find. Maybe some additional tour/tutorials for first time users. Overall we are very happy with New Relic. It would be nice to see some youtube tutorials as well.
What problems is the product solving and how is that benefiting you?
Tracking app performance, tuning app better to reduce server needs. Pinging of our website. Warning and alert text message / email alerts.
Recommendations to others considering the product:
In my opinion it is best to review the New Relic email summaries every week. As your code base changes you can see what areas are improving or degrading.
Great product, robust and feature rich
What do you like best about the product?
I appreciate how simple it is to get set up on multiple different platforms. I also like that I can customize having different types of alerts. There is also a lot of security in knowing that this is a trusted brand I have used for a long time.
What do you dislike about the product?
The UI could be updated to be more modern. It's clean and functional, but I wouldn't call it inspiring.
What problems is the product solving and how is that benefiting you?
Solving uptime and performance monitoring of a host of servers. Loads of benefits, can have people fixing issues ASAP with information about the problems ready to go.
Recommendations to others considering the product:
Reach out to some of the people at new relic if you are unsure about what you need, or are looking for a custom business solution.
Fundamental for our Application Monitoring
What do you like best about the product?
New Relic is great to monitor applications. It has very intuitive dashboards that allows you to see your app performance in real time. In my case: error rate, response time & transactions fundamental metrics for software monitoring.
What do you dislike about the product?
Sometimes it has too many UX changes and you a little bit lost. For new users can be too much information to look at the same time.
What problems is the product solving and how is that benefiting you?
Improving APIs performance, reducing time spent in transactions and monitoring error rates.
Recommendations to others considering the product:
I personally recommend to complement New Relic metrics with Datadog.
New Relic a good ally for highly scalable systems
What do you like best about the product?
This tool is the best ally you can have while monitoring large scalable systems. I had the chance to work with it for over a year and a half for a major US ecommerce platform for pet products, and this tool allowed us to know when our websites were having spikes, traffic issues, when was needed a node reboot, etc.
What do you dislike about the product?
So far there's not much that I don't like, the only thing would be that this great tool due to its pricing is not so accessible for small and medium business.
What problems is the product solving and how is that benefiting you?
While monitoring a major scalable ecommerce platform this was great to know which processes were crashing our web servers and at which time.
This lead to optimize many business processes and to take the right actions like rebooting replica nodes at the right time.
This lead to optimize many business processes and to take the right actions like rebooting replica nodes at the right time.
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