Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS Marketplace

13 AWS reviews

External reviews

437 reviews
from G2

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Pablo A.

Great for Detailed Insights and Integrations, But Can Be Overwhelming

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
As an IT specialist using New Relic every day, I've come to deeply appreciate the tool's all-in-one observability feature. It's like having a bird's-eye view of my entire tech stack. Whether it's the front end, back end, or infrastructure, I can monitor, debug, and improve every aspect with ease. This gives me a level of control that's hard to match. It's like having a powerful microscope to inspect every aspect of the software we run. This helps me troubleshoot and optimize our systems for maximum efficiency, which is a game-changer in my daily work​.

One feature I particularly enjoy is the integration support. With over 600 integrations available, New Relic smoothly meshes with almost any tool we use in our tech stack. This interoperability saves me time and reduces friction in my workflow, as I can handle many tasks from within New Relic itself, without having to switch between different tools​.
What do you dislike about the product?
On the flip side, while it's hard to find much to criticize about New Relic, there's one thing that can be a bit of a challenge. With such an extensive range of features, it can sometimes be overwhelming, especially for new users or those not deeply familiar with all aspects of system monitoring. I would love to see more streamlined onboarding and user-friendly guides to help navigate the tool more easily.

Also, a minor gripe I have is with the visualization aspect. While the data provided is comprehensive, I feel that the visualization tools could be more intuitive and aesthetically pleasing. A more engaging visual representation of data could make it easier to interpret complex information at a glance and share insights with non-technical team members​.
What problems is the product solving and how is that benefiting you?
One of the biggest benefits I've found with New Relic is its ability to offer real-time insights into our system's performance. This allows us to proactively tackle potential issues before they turn into significant problems, saving us considerable time and resources. In the tech world, where every second counts, this is a massive advantage.


    Sathya N.

Maximizing Performance and Monitoring with New Relic

  • June 09, 2023
  • Review provided by G2

What do you like best about the product?
The real-time performance monitoring and comprehensive insights provided by New Relic are unparalleled, enabling us to optimize our systems and deliver exceptional user experiences.
What do you dislike about the product?
I find the pricing structure of New Relic to be a bit complex and potentially costly for small businesses with limited budgets.
What problems is the product solving and how is that benefiting you?
New Relic is our go-to monitoring tool for our fintech applications in India. It ensures optimal performance, reliability, and proactive issue resolution, empowering us to deliver exceptional user experiences in the dynamic fintech landscape.


    Dhavan M.

Reliance tool to constantly monitor an application

  • May 31, 2023
  • Review verified by G2

What do you like best about the product?
I like the way new relic constantly monitors an application. It is straightforward to integrate in Java-based projects, especially with spring boot applications. New relic also provides secure way of monitoring by only supporting TLSv1.2
What do you dislike about the product?
I can't think of anything which new relic needs to improve
What problems is the product solving and how is that benefiting you?
I am using new relic to monitor Spring-boot microservices and new relic is helping me to identify point of failure very easily. Apart from that new relic is also providing other data related to software performance which is helping me for further improvements


    Marcos F.

Almost great

  • May 29, 2023
  • Review verified by G2

What do you like best about the product?
It's an easy tool to get used when there are problems in prod. I love the shared links
What do you dislike about the product?
Sometimes the UI is confusing, reloading pages won't get you in the place you are.
What problems is the product solving and how is that benefiting you?
Monitoring


    Mayura D.

New Relic API Tool

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
pplication performance monitoring (APM): New Relic offers robust APM capabilities, allowing users to monitor the performance and health of their applications in real time. It provides insights into response times, errors, database queries, and other critical metrics, helping to identify bottlenecks and optimize application performance.
What do you dislike about the product?
Pricing and cost: Some users have raised concerns about the pricing structure of New Relic, particularly for larger organizations or projects
What problems is the product solving and how is that benefiting you?
Issue detection and resolution: New Relic proactively detects and alerts users about potential issues or anomalies in their applications. It helps identify errors, crashes, slow response times, and other issues that may impact the application's performance or user experience


    Sudarshan D.

Set up monitoring in minutes

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
Easy to get started and tons of useful custom metrics to monitor the application/servers effectively
What do you dislike about the product?
the volume of data it ingests is sometimes on the higher side what I felt, that might increase the costs. I believe there should be ways to reduce the same
What problems is the product solving and how is that benefiting you?
Lots of custom metrics provided for server level monitoring helps to identify/troubleshoot the issues quickly. On the app monitoring side, it becomes easy to find the culprit with.


    Deepankar C.

Great monitoring tool

  • May 17, 2023
  • Review verified by G2

What do you like best about the product?
- Real-time monitoring of network, database, system health etc.
- Error Alerts
- helps in tracing the root cause
What do you dislike about the product?
The only drawback I see is pricing is a little high for small and medium-sized companies.
What problems is the product solving and how is that benefiting you?
- helps in identifying problems in real time
- helps in monitoring all infrastructure
- saves time and resources


    Bogendra B.

Better insight into the product via new relic

  • April 28, 2023
  • Review provided by G2

What do you like best about the product?
Its quite easy to setup and run with minimal config changes or hookups. The APIs and integrations provided support to almost all of the use cases one may have. It provides better insight into the product helping us to make informed decisions based on the observability provided by this tool.
What do you dislike about the product?
We ran into a heap/memory issue with the product. On further investigation, noticed that the tool holds on to the entier object graph in the memory, which will eventually lead to out-of-memory errors or stack overflows. Especially for use cases where the code has to execute within a loop and has a deeper nested object graph, the chances of running into this issue is quite possible. Since we had many such usecases, we had to turn off the traceability for those flows, hindering the usage of the tool.
What problems is the product solving and how is that benefiting you?
As I mentioned earlier, it helps bring better observability. It provides insights into the product that helps optimize it based on this information, rather than just trying to optimize by trial. This helped us to trace a request origin across different front ends and UI interfaces that our product supports. This lead to understand the complete request flow end-to-end and thereby helping to take corrective actions where needed.


    Samuel A.

Awesome observability tools

  • April 19, 2023
  • Review verified by G2

What do you like best about the product?
Fast way to get information about deployed code in production
What do you dislike about the product?
It can be high cost in case you want all the team with complet access
What problems is the product solving and how is that benefiting you?
Keep the team update with alerts about error in the code, and great tool to follow how new code is woking, early detection of errors, timings and alerts


    Market Research

Exploring users redemption issues as a customer support agent

  • April 06, 2023
  • Review verified by G2

What do you like best about the product?
New Relic provides real-time visibility into the performance of your applications and infrastructure, allowing you to quickly identify and resolve issues.The New Relic app allows for collaboration among team members, enabling better communication and faster issue resolution.
What do you dislike about the product?
I can tell you that New Relic is a well-respected and widely used application performance monitoring tool that has many useful features and benefits for businesses and organizations. However, like any software or service, it may not be the right fit for everyone, depending on their specific needs and requirements.
What problems is the product solving and how is that benefiting you?
New Relic helps to identify and diagnose application performance issues, such as slow page load times, high error rates, and long response times. New Relic provides insights into how applications and infrastructure are performing at scale, helping organizations to identify and resolve issues related to growth and expansion.