External reviews
External reviews are not included in the AWS star rating for the product.
New Relic - when monitoring happens from multiple locations
What do you like best about the product?
New Relic is not only an application performance monitoring tool, but also allows you to monitor your website from multiple different geographical locations. This latest feature is extremely handy, when you offer SaaS solutions to your clients, where the client can be at any part of the world - in such a case this feature - monitoring your site from different continents, from different countries - really can help you to once to act pro-actively and know before anyone else if there is a connectivity issue from region X towards your solution and secondly, the ability to check historical data also helps identifying, if the problem is region dependent or related your own platform.
So main features for us:
- Monitoring from multiple different geographical locations
- Alerting (when you get alerts not only from outages but also from state recoveries)
- Historical data
So main features for us:
- Monitoring from multiple different geographical locations
- Alerting (when you get alerts not only from outages but also from state recoveries)
- Historical data
What do you dislike about the product?
Nothing to mention here - the application does what it supposed to do, if you would like to have a full environment monitoring and alerting coverage then this tool alone will not do the trick, but they also do not position themselves there: but in combination with other monitoring tools you can get a really excellent stack.
What problems is the product solving and how is that benefiting you?
Our clients at Nebu can be found all over the world, in many different countries and continents - and if someone hosted a centralised SaaS solution, can easily realise, that monitoring your sites from different geo-locations gives enormous value to your tech and support team.
Recommendations to others considering the product:
I tried a few available solutions and chose New Relic, based on what it offered and how simply it was to set up monitoring and alerting, apart from this I checked other features that can be useful, like historical data back to X days - walking on this path, it also can be crystal clear for you what exactly you need and based on the must have features list you have, you can make decision easily. The tool has a free version, even a non time limited one (where certain functionalities are limited, e.g. how many sites you can monitor or how many days back you can check your alert messages) - just try that and you can see if the tool is up to your requirements.
- Leave a Comment |
- Mark review as helpful
Simple server monitoring
What do you like best about the product?
Installing their server monitoring software is easy and requires little to no configuration. Works like a charm and best of all it's free. Website alerts (synthetics) are very useful as well to have multiple locations check the availability of your website.
What do you dislike about the product?
The mobile app (Android) confuses me a lot. I keep getting a notification about using an older (API) version of alerts but I've got no clue how to disable this. I also have a case of an ongoing
What problems is the product solving and how is that benefiting you?
I'm using New Relic to monitor my servers.
Recommendations to others considering the product:
Server monitoring is free and so is synthetics. You can't go wrong with these to monitor your servers' performance.
New Relic is Amazing!
What do you like best about the product?
New Relic's application and server monitoring has allowed our team to build better, faster, and more stable products since using it. We have also been able to make huge fixes to legacy code bases.
The APM product has been instrumental in our ability to improve application and server performance.
The Synthetics product is great for passive monitoring as well as scripting interactions on your site and timing the performance and availability. Page load times can be monitored over time to gauge site performance as content changes.
The Browser product offers a great real-time look at your users. It's also great for debugging and monitoring JavaScript performance on client computers.
Insights is great for diving into deep analytics. The dashboards are great for non-technical users to get a view of user and application performance.
The APM product has been instrumental in our ability to improve application and server performance.
The Synthetics product is great for passive monitoring as well as scripting interactions on your site and timing the performance and availability. Page load times can be monitored over time to gauge site performance as content changes.
The Browser product offers a great real-time look at your users. It's also great for debugging and monitoring JavaScript performance on client computers.
Insights is great for diving into deep analytics. The dashboards are great for non-technical users to get a view of user and application performance.
What do you dislike about the product?
New Relic has been steadily improving the product and adding features that are beneficial to our environment. There is very little to dislike. However, the learning curve on using Insights effectively is pretty steep and could use improvement.
What problems is the product solving and how is that benefiting you?
We use New Relic to monitor our web application performance, both on the server and client. We also use it to monitor our web and database servers.
Recommendations to others considering the product:
If you need solid application and server monitoring New Relic can handle your needs.
Insights that will save your business money
What do you like best about the product?
Super easy to setup! Great way to day by day track performance of your app. The ability to see what transactions are the most "expensive" is invaluable. We have been able to cut down our heaviest server calls and "tune" up our app using the various analytics and data from New Relic.
What do you dislike about the product?
Could be a little easier to dig down into what you need to find. Maybe some additional tour/tutorials for first time users. Overall we are very happy with New Relic. It would be nice to see some youtube tutorials as well.
What problems is the product solving and how is that benefiting you?
Tracking app performance, tuning app better to reduce server needs. Pinging of our website. Warning and alert text message / email alerts.
Recommendations to others considering the product:
In my opinion it is best to review the New Relic email summaries every week. As your code base changes you can see what areas are improving or degrading.
Great product, robust and feature rich
What do you like best about the product?
I appreciate how simple it is to get set up on multiple different platforms. I also like that I can customize having different types of alerts. There is also a lot of security in knowing that this is a trusted brand I have used for a long time.
What do you dislike about the product?
The UI could be updated to be more modern. It's clean and functional, but I wouldn't call it inspiring.
What problems is the product solving and how is that benefiting you?
Solving uptime and performance monitoring of a host of servers. Loads of benefits, can have people fixing issues ASAP with information about the problems ready to go.
Recommendations to others considering the product:
Reach out to some of the people at new relic if you are unsure about what you need, or are looking for a custom business solution.
Fundamental for our Application Monitoring
What do you like best about the product?
New Relic is great to monitor applications. It has very intuitive dashboards that allows you to see your app performance in real time. In my case: error rate, response time & transactions fundamental metrics for software monitoring.
What do you dislike about the product?
Sometimes it has too many UX changes and you a little bit lost. For new users can be too much information to look at the same time.
What problems is the product solving and how is that benefiting you?
Improving APIs performance, reducing time spent in transactions and monitoring error rates.
Recommendations to others considering the product:
I personally recommend to complement New Relic metrics with Datadog.
New Relic a good ally for highly scalable systems
What do you like best about the product?
This tool is the best ally you can have while monitoring large scalable systems. I had the chance to work with it for over a year and a half for a major US ecommerce platform for pet products, and this tool allowed us to know when our websites were having spikes, traffic issues, when was needed a node reboot, etc.
What do you dislike about the product?
So far there's not much that I don't like, the only thing would be that this great tool due to its pricing is not so accessible for small and medium business.
What problems is the product solving and how is that benefiting you?
While monitoring a major scalable ecommerce platform this was great to know which processes were crashing our web servers and at which time.
This lead to optimize many business processes and to take the right actions like rebooting replica nodes at the right time.
This lead to optimize many business processes and to take the right actions like rebooting replica nodes at the right time.
Gold Standard Monitoring - New Relic
What do you like best about the product?
New Relic is the gold standard in website/server monitoring.
What do you dislike about the product?
With so many features, it can be hard to know where to look to get the information that will help diagnose issues.
What problems is the product solving and how is that benefiting you?
We implement our solution in a variety of hosting scenarios, some are less optimized for the workflow of the site so it often has problems with how fast the site is responding or it's general availability. New Relic helps us find those issues to make code changes that optimize the site for that specific hosting environment.
Recommendations to others considering the product:
If you're making a site that you want available for public consumption, you need to make sure you're using New Relic to monitoring the site.
Indispensable tool for developers
What do you like best about the product?
New Relic is one of those pieces of software that literally changed my life as an engineer. The tools that New Relic provides paired with their constant innovation have resulted in making me a better engineer, improving the products I work on, and providing vast insight into how the software I build works under the hood. I can't imagine working without New Relic now.
What do you dislike about the product?
My only issues with New Relic in the past have been related to reliability of some of their more experimental services and also with their speed. For a while, certain features would crash and just not work (thread profiler for example) at all. Over the last few years they're really got things working in top shape though. In addition, when things would break, their service would reply very quickly and help us figure things out.
What problems is the product solving and how is that benefiting you?
We use New Relic to monitor application performance and health and especially as a tool for performance optimization. When I was working on large scale web software serving over 60million monthly unique users, New Relic was the most powerful tool we had for finding performance bottlenecks and digging in to figure out how to solve them.
Recommendations to others considering the product:
USE IT! The interface can take a while to get up to speed on, but there are tons of videos and tutorials to help you learn to integrate it into your flow. Pricing can get really high really quickly though if you're scaling horizontally... We eventually had ~450 servers running and we were spending a lot of money.
Everything you wanted to know (about your server) but were too afraid to ask.
What do you like best about the product?
There is literally no stat too small or obscure for New Relic to report. It has everything you could possibly imagine and their pricing is perfect. New Relic grows with your business from startup to enterprise so that pricing grows as you do.
What do you dislike about the product?
All the option can be inundating. New Relic has an insane amount of options but there's really not much to dislike.
What problems is the product solving and how is that benefiting you?
Finding the bottlenecks in your application and make sure you avoid major pitfalls before they start throwing errors. Once you use new relic you can't imagine a world without it!
Recommendations to others considering the product:
New relic basically does everything you need. The only trouble is figuring out where to start and which metrics are most important for your particular app. The learning curve can be quite high but mostly just figuring out how to tailor it to your needs. Their forum is a good place to start and they have great docs.
showing 161 - 170