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Buyer Beware
We purchased the BlackBerry Protect product through the AWS marketplace over a month ago and were charged already via AWS. After receiving an automated email from BlackBerry stating: "Our team is hard at work setting up your account, please expect to hear from a member of our customer success team soon. " we still have not heard back even after multiple emails sent to support. No one from their sales or technical support team will reply. Their automated support agent is useless. I don't recommend purchasing this product through AWS at this time until they resolve their procurement processes.
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