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Reviews from AWS Marketplace

3 AWS reviews

External reviews

327 reviews
from G2

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    duncan b.

Easy understandable and really helpful with our emailing from our app

  • December 13, 2022
  • Review verified by G2

What do you like best about the product?
Sendgrid made it easy for use to offer our customers a simple way to send emails from out application. We offer a CRM with full email intergration thanks to SendGrid.
What do you dislike about the product?
The most complicated part was getting it to work with our API and getting it setup on our customer's end (our customer's arent technical so setting up the correct DNS records can be a bit complicated.) Further, i got no complaints!
What problems is the product solving and how is that benefiting you?
SendGrid has helped us provide a safe and easy solution for our customers to send emails from our CRM. SendGrid made it also a lot easier to have a clear overview of our mail activity and how much gets opened or not.


    Sidharth J.

SendGrid salesforce integration

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
I have used SendGrid integration with salesforce to send emails on a particular event it is straightforward to integrate into the system and it very responsive to the change of the event
What do you dislike about the product?
On a particular event that is to update a specific field in salesforce, it is not responding so I have to send an email on the update of the whole record. I haven't found any solution to that so there are still things to update
What problems is the product solving and how is that benefiting you?
I have to send an email whenever a specific field of a record is being changed, According to me it has been very efficient with SendGrid. It is a better solution than salesforce's email alert.


    Health, Wellness and Fitness

A Bit Complicated to Learn, But Easy to Use After

  • October 31, 2022
  • Review provided by G2

What do you like best about the product?
Very reliable and provides good stats to use that allow us to finetune our CRM program.
What do you dislike about the product?
The code editing is a bit complicated for the first few times that you use sendgrid. Once you have some templates built, it gets easier though.
What problems is the product solving and how is that benefiting you?
Sending mass emails and getting statistics from them.


    Insurance

Twilio SendGrid Email API usage and experience

  • April 21, 2022
  • Review provided by G2

What do you like best about the product?
Easy to integrate with NodeJS.
Very well documented APIs
Quick support
What do you dislike about the product?
Examples on their documentation website can be improved.
Extensive example could be added on their github repo.
What problems is the product solving and how is that benefiting you?
With the Twilio Send Grid API I have integrated multiple finance, blockchain and insurance products for sending email and SMS to users globaly.
Recommendations to others considering the product:
You might have to initially spend some time to learn to integrate twilio and send grid


    Alice M.

We are efficiently leveraging the huge benefits of email marketing.

  • February 25, 2022
  • Review provided by G2

What do you like best about the product?
Sendgrid provides us the opportunity to automate email marketing campaigns. Either be it transactional emails or newsletters.
With the aforementioned, we are successfully setting up automation triggers, which determines when a sales prospect or customer needs to be engaged via emails . While also letting us successfully track and measure the performance or effectiveness of our automation strategy.
What do you dislike about the product?
Sendgrid is not very intuitive and thus , it usually requires previous experience with email marketing setups, to be able to use effectively.
What problems is the product solving and how is that benefiting you?
We rely on Twilio Sendgrid to send real-time email notifications to our customers. Sendgrid provides us with the necessary infrastructure to automate engagement notifications with our customers, using emails.


    Avinash U.

Twilio's Sendgrid: A perfect service for your marketing campaigns

  • December 18, 2021
  • Review verified by G2

What do you like best about the product?
The best feature would be the high delivery rate compared to similar services. The implementation is also easy as well using the documentation provided for most popular languages along with the REST API. The training using Twilio's RPG game TwilioQuest also makes it easy to get started. The designer feature makes it easy to design templates without using a third-party solution.
What do you dislike about the product?
Integrating new senders is not that intuitive on the UI and makes it confusing. Verifying new senders is also not a seamless process as it does not notify if the verification email went through. Sometimes the template designed using the editor does not reflect the email received.
What problems is the product solving and how is that benefiting you?
We used Twilio SendGrid Email API to send mass emails for our internal and business objectives. We have used Sendgrid using it's API and with other services like Courier, and our implementation has been easy with both the approaches. The high delivery rate along with the statistics from Sendgrid made ensure we had no concerns regarding email delivery.


    Sam R.

A solid API with simple integration into a multitude of different services at an affordable price.

  • November 30, 2021
  • Review verified by G2

What do you like best about the product?
The API is easy to integrate with just about any service out there. The documentation is solid and covers multiple use-cases/languages, and the webhooks are reliable and easy to understand. Additionally, the pricing is very reasonable, especially compared to other Email API solutions.
What do you dislike about the product?
The email design tool is not at polished as competing solutions aimed purely at marketing-based emails (Mailchimp, for example). There are a decent amount of bugs, and it's relatively frustrating to use. Still, we primarily use SendGrid for the API, not the email-design tools, so this is not a dealbreaker for us, and the prices are much more modest than competing marketing solutions.
What problems is the product solving and how is that benefiting you?
We use the SendGrid Email API to automate internal email delivery from our web and mobile app. We also occasionally use the free marketing and design tools included in SendGrid.


    Vlad B.

Email Deliverability and Domain `monitoring

  • November 23, 2021
  • Review verified by G2

What do you like best about the product?
I love SendGrid because it’s so easy to use. I can integrate it with my applications, create templates for mailing campaigns, and send my emails with confidence. The platform is reliable and straightforward to use, and I recommend it to anyone looking for an easy way to send their emails.
What do you dislike about the product?
Installation of the software was more complex than we expected — especially when it came to getting the system up and running. We contacted the support team several times for help, but only after a few days were we able to get the program running with all stacks we wanted.
What problems is the product solving and how is that benefiting you?
I use Twilio SendGrid Email API to send emails on behalf of my client. This enables me to send up to thousands of emails daily from the entire bunch of domains and users from their own IPs. The performance of the Sendgrid servers has been very good, and I have not encountered any issues in performing this task.
Recommendations to others considering the product:
We are delighted to recommend SendGrid to any organization searching for an excellent API integrated email marketing or email campaign platform. With SendGrid, all you have to do is simply integrate it with your website and then wait for your email campaigns to begin.


    Aditya s.

Great application for sending mails

  • October 24, 2021
  • Review verified by G2

What do you like best about the product?
The best I like about SendGrid is that I can integrate SendGrid with my applications and create my templates for sending mails. It is very reliable and straightforward to use.
What do you dislike about the product?
Sendgrid is easy to use, but we have to provide authentication for any emails when sending emails from that email. Also, It is not entirely free, and you can send only a limited number of emails.
What problems is the product solving and how is that benefiting you?
Because of SendGrid, It is straightforward to send emails from my application itself. It makes the functionality of the application much better, and it seems much more reliable. I can also use it as an email authentication while logging into my application which is very helpful.


    Ben L.

Simple and Reliable Email Client

  • May 10, 2021
  • Review verified by G2

What do you like best about the product?
Great documentation for the API lends to a productive developer experience.
What do you dislike about the product?
After Sendgrid's acquisition by Twillio, there were many changes to the product (as expected), which unfortunately meant pricing tiers also shifted so features such as the audit history became limited unless you paid more. The API endpoint itself however is versioned so we don't have to worry about breaking changes to our product.
What problems is the product solving and how is that benefiting you?
Adding email functionality within a cloud-based application. The API offers options for simply sending data to be merged with rich HTML templates, or if you prefer to generate the HTML on your own, you can do that as well.
Recommendations to others considering the product:
Fully consider all the aspects that may affect your price (such as email volume and features) before going with Sendgrid. The price is worth it if you're taking advantage of all the features Sendgrid has, but if you just need a very simple email API for high volume sending there may be cheaper options with fewer frills.