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Mobile Connect (Pay-as-you-go)

Mobile Connect | 1

Reviews from AWS Marketplace

5 AWS reviews

1-star reviews ( Show all reviews )

    UKUser

Way too expensive for SMB

  • March 22, 2024
  • Review verified by AWS Marketplace

Not all companies have 100 users. I think for the costs that the app occur to Mobile Connect, there needs to be an option for up to 1 to 10 users.

It's a shame as I spent so much time messing about helping with the sound issues for the developer, giving feedback.

$50 a month is just not feasable as it's only 1 instance.


    Mn

Keeps logging out

  • February 22, 2024
  • Review verified by AWS Marketplace

I've been using mobile connect 4 weeks now. I can't rely on it because it logs me out every short while. I'm constantly logging into the app to ensure I'm logged in. I use it mostly to answer I coming live chats. Also, the notificatio. For an incoming live chat is a simple beep which I don't always hear. In the past I used zoho and it would ring non stop ,like a phone call, until an agent answered. I don't see any option for customizing these notification. So far I missed 90% of the incoming chats either because it signed me out or because I didn't hear the notification


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