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About Genesys

Genesys powers 25 billion of the world's best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in over 100 countries trust our number one customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Experience communication as it should be: fluid, instinctive and profoundly empowering.


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We believe in a world where contact centers are run so smoothly that contact center employees are excited to go to work each day, happy and productive when they get there and feel fulfilled when they go home. At the center of that world is Genesys PureCloud. What is PureCloud? All-in-one contact center...

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