A cloud services company focused on providing contact center solutions. Our services range from CX Consulting, Amazon Connect deployments and ongoing Enhanced Care for support operations.
Aspen helps customers move from premise contact center environments to Amazon Connects cloud-based platform. We do this by taking a consultative approach to understand the following: Where are you now? What’s your current pains? Where do you want to go? We then design Amazon Connect to solve your desired business outcomes.
Hiring the right agents for your contact center can be difficult and costly. Aspen will staff you call center with agents that fits your unmique needs. This allows you to increase your staff when needed while focusing on your business.
Aspen Quality Management is designed to be a cornerstone of best-in-class contact centers. As the leading expert in contact center solutions, we understand your challenges. Our simple-to-use platform turns your customer interaction data into insights that fuel your continuous improvement.
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