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About Alscient

Alscient is a technology company that delivers solutions to business problems. We have an impressive client base which includes several FTSE 100 and FTSE 250 listed customers. Quality, value, transparency, the best solution fit and a commitment to a long-term relationship ensures we always have satisfied customers. We are an AWS Advanced partner, Amazon Connect Service Delivery Partner and End User Computing Competency partner. We are also a Salesforce Crest Partner and hold gold competencies in several Microsoft technology areas.

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Service Cloud Voice Quickstart

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Service Cloud Voice provides intelligent telephony (powered by Amazon Connect) directly integrated within the Salesforce console. It provides many productivity improvements including screen pop, click to dial, access to call recordings and real-time call transcriptions to allows agents to resolve cases more quickly and transform the way you interact with your customers. Alscient have been delivering Salesforce solutions for over ten years and are also an Amazon Connect accredited service delivery partner. As such, we are perfectly placed to deliver Amazon Connect contact centre solutions for you. Our low-risk, high-value solution of a Service Cloud Voice Quick Start provides the perfect opportunity for you to prove the value of these technologies, quickly and efficiently. Experience the power and synergy of two leading cloud based platforms for yourself and take a further step towards provide an intelligent contact centre solution.

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