Chatbots and virtual assistants
Streamline customer self-service processes and reduce operational costs by automating responses for customer service queries through generative AI-powered chatbots, voice bots, and virtual assistants. Learn more
Conversational analytics
Analyze unstructured customer feedback from surveys, website comments, and call transcripts to identify key topics, detect sentiment, and surface emerging trends. Learn more
Agent assist
Enhance agent performance and improve first contact resolution through task automation, summarization, enhanced knowledge base searches, and tailored cross-sell/upsell product recommendations. Learn more
Personalization
Deliver better personalized experiences and increase customer engagement with individually curated offerings and communications. Learn more
Employee assistant
Improve employee productivity by quickly and easily finding accurate information, get accurate answers, summarize and create and summarizing content through a conversational interface. Learn more
Code generation
Accelerate application development with code suggestions based on the developer’s comments and code. Learn more
Automated report generation
Generative AI can be used to automatically generate financial reports, summaries, and projections, saving time and reducing errors. Learn more
Marketing
Create engaging marketing content, such as blog posts, social media updates, or email newsletters, saving time and resources.
Sales
Generate personalized emails, messages based on a prospect's profile and behavior, improving response rates. Generate sales scripts or talking points based on the customer's segment, industry and the product or service.
Product development
AI can generate multiple design prototypes based on certain inputs and constraints, speeding up the ideation phase, or optimize existing designs based on user feedback and specified constraints.
Document processing
Improve business operations by automatically extracting and summarizing data from documents and insights through generative AI-powered question and answering. Learn more
Data augmentation
Generate synthetic data to train ML models, when the original dataset is small, imbalanced or sensitive.
Supply chain optimization
Improve logistics and reduce costs by evaluating and optimizing different supply chain scenarios. Learn more