Focus on members. AWS is how.
Manage costs, better understand member populations, and personalize the healthcare experience with AWS. Leverage trusted AWS technologies to collaborate and innovate on the most mature and reliable cloud platform that delivers the most functionality, and trusted security, compliance, and data privacy.
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Benefits
Partner with a trusted cloud provider
AWS delivers the technology that healthcare payors trust. On the most secure and reliable cloud platform, AWS enables payors to modernize with confidence and achieve operational excellence.
Accelerate innovation
AWS offers the broadest and deepest portfolio of cloud-based services, empowering healthcare payors to ignite their own innovation engines and develop products and services faster.
Unlock the value of data
Purpose-built machine learning (ML) capabilities help payors simplify complex data ecosystems to gain efficiencies, spot trends in member data, and enable population health initiatives.
Power personalized healthcare
Connect with members where they are, when they want, and when they need help. Boost engagement with the same customer-centric technologies that Amazon.com used to transform ecommerce.
AWS Partners
Discover third-party solutions and a vast network of partners to help you keep members healthy and accelerate business transformation. AWS Marketplace offers a curated catalog of third-party healthcare solutions to easily discover, procure, and deploy cloud technology and data management solutions, while AWS Healthcare Competency Partners can help you build customized solutions on AWS.
Use cases
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Modernize IT infrastructure & applications
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Unlock the potential of healthcare data
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Personalize the member journey
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Modernize IT infrastructure & applications
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Modernize IT infrastructure & applications
Get rid of the operational burden of managing datacenters by modernizing with cloud infrastructure. AWS makes it easy for healthcare payors to build regulatory-compliant disaster recovery and backup plans and optimize storage costs for securing member data.
Core products
Customer references
Centers for Medicare & Medicaid Services
Hear Jessica Kahn, Director of the Data and Systems Group (DSG), the Centers for Medicaid/Medicare Services talk about their use of cloud, not just for processing, but for analytics and real-time data and their journey to a more data-driven culture.
Oscar Insurance
Oscar Insurance turned to AWS to build a brand new HIPAA-compliant health insurance company from scratch in 3 months. Using AWS also enables the Oscar team to innovate fast and deploy more than 125 production changes a day.
DC Health Benefit Exchange Authority
The DC Health Benefit Exchange Authority (HBX) uses AWS to instantly deploy software to deliver enrollment-as-a-service solutions for healthcare customers, save $1.8 million annually, and meet stringent compliance requirements.
Related resources
Blog: NYC COVID-19 Rapid Response Coalition helps MetroPlus Health Plan partner to address the health and social needs of thousands at risk
Read the blog »Blog: HealthFirst: Building a Secure Analytics Platform for 1.3 Million Users on AWS
Watch the video »Blog: Amazon HealthLake Stores, Transforms, and Analyzes Health Data in the Cloud blog
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Unlock the potential of healthcare data
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Unlock the potential of healthcare data
Bring together data across marketing, claims, and reimbursement systems for a full picture of member populations. With purpose-built AI and ML services you can accelerate the claims pipeline through document abstraction, predictive capabilities, and automated payment remittance.
Core products
Customer references
Anthem
Learn how Anthem turned to AWS to digitize and automate insurance claims process. Anthem chose Amazon Textract for its image-processing capability, ability to detect tables and forms, and adherence to security and compliance standards.
Cambia
Cambia Health has made a commitment to leverage advanced technology to simplify access to critical health data and provide personalized insights so that members can make informed decisions affecting their health. Using AWS, Cambia created Journi, a solution through which people can access critical data and insights about their health.
HealthFirst
Healthfirst built a secure analytics platform on AWS toImprove coordination of data pipelines. They leverage Amazon SageMaker to unlock a treasure trove of patient information from clinical data repositories to identify risks factors and health outcomes.
Related resources
Blog: Automating claims adjudication workflows using Amazon Textract and Amazon Comprehend Medical
Read the blog »Whitepaper: An Introduction to Processing Unstructured Medical Data Using Amazon Comprehend Medical
Download the whitepaper »Blog: Flagging suspicious healthcare claims with Amazon SageMaker
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Personalize the member journey
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Personalize the member journey
Take advantage of the same customer-centric technologies that Amazon.com used to transform ecommerce. Reduce friction at every major touchpoint along the member journey with digital engagement tools that help you close gaps in care, focus on changing member behaviors, and predict health events.
Core products
Customer references
MetroPlusHealth
Using an AWS-powered chatbot, MetroPlusHealth was able to offer help to 54,000 of its members most vulnerable to the COVID-19 pandemic in just 3 weeks and connect members in need with social services.
Accolade
Accolade, a personalized health and benefits solution, migrated a contact center to a global deployment of Amazon Connect in just four months, supporting over 700 agents taking more than 14,000 calls a day on a global scale.
Change Healthcare
Change Healthcare relies on AWS Customer Enablement to move mission-critical applications to the cloud in 60 days, ensure compliance, deliver more stable software releases, and enable innovation.
Related resources
Article: NLP on Patient Medical Records with Amazon Textract & Amazon Comprehend Medical
Read the article »Blog: Amazon HealthLake Stores, Transforms, and Analyzes Health Data
Read the blog »Blog: How Nym Health Provides a HIPAA Compliant Medical Coding Solution Using AWS
Read the blog »
Compliance for Healthcare Payors
Simplify healthcare compliance with the most secure and reliable cloud. AWS understands the complex regulatory landscape where payors operate and can help you build in the cloud with confidence.
