Mitigating Disruptions and Improving Business Resilience Leadership

Building Resilience, One Step at a Time

Resilient organizations can better withstand a crisis, recover from it more quickly, and often perform better than their competitors. But building a truly resilient business is not easy to achieve. Download the ebook to learn how AWS teams foster and develop a culture of resilience.

Conversations with leaders

From mitigating disruptions to driving operational excellence and organizational agility, today’s executives worldwide are looking to increase efficiency and optimize to reduce costs and risks. Hear from our customers, who are leveraging technology to improve resilience, implement continuous infrastructure optimization and scale innovation at speed.

Weathering Disruptions with a Culture of Trust
Weathering Disruptions with a Culture of Trust
Hear from three AWS leaders as they discuss how to build a culture of trust that will weather-proof your organization from future, unknowable storms.
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How to Position Your Organization for the Future by Building a More Resilient Business
How to Position Your Organization for the Future by Building a More Resilient Business
AWS Enterprise Strategists Tom Godden, Phil Le-Brun, and Miriam McLemore discuss how to build an enterprise that can thrive in challenging seasons.
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Conversations with Leaders
Leading Your Enterprise in an Economic Downturn
Hear from three seasoned AWS Executives who have successfully built and led technology teams as they share their strategies for navigating a cloud transformation journey in rough economic headwinds and beyond.
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Strategies for preparing for unknowns

According to Gartner, by the end of 2025, 30% of enterprise organizations will establish new roles focused on IT resilience and boost end-to-end reliability, tolerability and recoverability by at least 45%. Get a deeper dive into how executives can set their teams up for success amid change. 

Resilience, Part One: Preparing for Unknown Unknowns
by Mark Schwartz, Enterprise Strategist, AWS
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typing on laptop
Resilience, Part Two: Focusing on People
by Mark Schwartz, Enterprise Strategist, AWS
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Surviving Digital Disruption
Surviving Digital Disruption: Resilience in the Face of Change
by Phil Le-Brun, Enterprise Strategist and Evangelist, AWS
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The tools available to us today in the digital world allow us to radically reduce the risk of unknown unknowns and prepare us to respond effectively."

- Mark Schwartz, AWS Enterprise Strategist

3 Ways Computer Vision and IoT Can Transform Operations
Article | WSJ
3 Ways Computer Vision and IoT Can Transform Operations
Overcome price increases and labor shortages with digital innovation
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Reinventing Operational Resiliency
Article | WSJ
Reinventing Operational Resiliency
How organizations keep ahead of growing resiliency demands with the cloud
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3 Ways to Improve IT Resilience
Article | WSJ
3 Ways to Improve IT Resilience
How cloud solutions make it easier to protect your applications and prepare for the unknown
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Frequently Asked Questions

Q. What is business resilience? 

Business resilience is the ability to run organizational operations despite disruption, crisis, and while experiencing unexpected challenges. Coping strategies to develop resilience focus on crisis management and business continuity amidst any number of risks, from natural disaster to cyber attack to global pandemic. Successful businesses persist regardless of the situation because they have an effective counter-strategy planned beforehand.

Many modern companies continue to provide service during crises through always-on technology, streamlined processes, and a dedicated personnel. An adaptive approach makes real-time execution possible in times of disruption, which is key for safeguarding valuable assets, brand equity, and retaining talented professionals in the team.

Core factors for business resilience include risk management, workforce safety, brand digital transformation effortsreputation, and data protection. Whether companies deal with natural disasters or cybercrimes, business resilience allows them to deal with all types of problems.

Information Technology (IT) agility has become an integral part of business resilience. IT agility is an organization's ability to absorb stress and recover critical functionality in the aftermath of disruption. Emerging technology is key to equipping corporate teams with the tools and resources required to deal with unplanned crises with minimum disruptions.

Q. How do you build business resilience? 

Building business resilience requires leaders to think beyond profit margins and make investments into innovative technological solutions. Companies can achieve business growth and sustainability by focusing on expanding leadership capabilities, workforce skills, and cloud enterprise technology.

Retaining brand consistency and loyalty during a crisis may require leaders to rethink how a client experiences the service or product. Leaders need to understand shifting consumer behavior patterns and the reason behind them to accommodate their evolving needs. Adopting agile and sustainable business practices can prove effective in such circumstances.

Next, strengthen workforce capabilities by providing employees with the necessary training, industry resources, and tools to excel during a crisis.

A key component of providing for employees is to build an inclusive corporate culture that advocates for equal rights and opportunities for all. Developing people-centric workspaces makes teams feel empowered, engaged, and inspired. These qualities result in high performance and continuous dedication during challenging times.

Collectively, these factors help build organizational resilience, allowing businesses to thrive instead of just surviving when facing risky situations. 

Q. How do you measure business resilience? 

Business resilience is defined as an organization’s ability to bounce back after dealing with a crisis. Some companies might continue to maintain stability despite disruptions. Leaders should set Key Performance Indicators (KPIs) to track, monitor, and measure the benefits of business resilience. 

Analyzing work patterns through AI-enabled software and programs can help organizations conduct a comparative study of team performance before and after disruption. Measure response time, data recovery time, and implementation of optimal processes to overcome crises. 

In addition to team performance and productivity, leaders can also track sales metrics. Client feedback can also provide an overview of performance during a designated period. 

Furthermore, response to cyber attacks and security breaches can be another way to measure business resilience. Recurring attacks and significant data loss signal that the business is vulnerable to cyber risks. Address these issues quickly and fill gaps to be sure you can successfully face another crisis. 

Q: How does resilience help in the development of a successful business?

Business resilience supports organizational growth and success. It allows companies to adapt to change, accommodate consumer needs in altering circumstances, and handle unexpected adversities. This high level of adaptability stems from flexible workflows, a growth mindset, and a willingness to change. 

Resilient teams are resourceful and capable of resolving emerging challenges without compromising on quality or corporate values. These teams can also boast the confidence to get back on track after continuously facing setbacks and an eagerness to grow in spite of it.  Plus, being resilient boosts team morale, helping individuals to extend their capabilities and making them more self-aware of current strengths and weaknesses.

Organizational resilience also means having a plan and scalable resources to execute it. AWS services are designed to accommodate those needs through IT resilience and agility. It supports organizational growth by streamlining managerial operations, optimizing production processes, and keeping up with delivery times. These services are customizable and often offer valuable consumer insights through artificial intelligence and machine learning. 

Lastly, resilience helps with developmental success because leaders can use it to develop brand loyalty. The capability to continuously serve target audiences during crises fosters trust and long-term relationships. In turn, you’ll see a positive impact on sales and revenue streams even through unexpected events.