DaVinci for Amazon Connect and SAP CRM improves the agent and customer experience by supporting standard features, like screen-pop, click-to-dial, and tracking of call activities, and thorough low code/no code approach for custom use cases. DaVinci helps your contact center agents be more engaged...
ReFrame combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace. ReFrame Engage is a Unified Constituent Engagement Scheduling Platform that...
Amazon Connect Integration with Zendesk provides Voice Outbound Click-To-Call; Voice Inbound; Chat Inbound and other interactions can be automated as per user case (subject to discovery). Each of Lakes implementations is designed to maximize the effectiveness of contact centers by improving...
Are your customers feeling the pain of your inefficient operations? Let's face it, sales and finance solutions have not kept up with the evolution of SaaS and the variety and complexity of subscription and consumption monetization models. Xolve Group bridges the gap with a complete software suite...
The Joulica Customer Analytics platform provides customisable real-time and historical analytics, including for Amazon Connect and Salesforce. The analytics range from Amazon Lex and Contact Flows to full customer journey analytics, where every customer interaction throughout their journey can be...
Email teams can't deliver success unless their emails reach the inbox. Unfortunately, over 20% of marketing emails land in the spam folder. The result: missed opportunity and lost revenues. Inbox Monster's Signals Platform is integrated with Amazon's Simple Email Service, which makes testing your...
Whether you want to strengthen your digital commerce initiatives, beef up your customers digital experience throughout every engagement and touchpoint, or launch advanced 5G offerings to quickly monetize your network investment, Amdocs Customer Experience Suite delivers full flexibility to define...
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Starting from $0.00/hr or from $0.00/yr (30% savings) for software + AWS usage fees
This is a repackaged software wherein additional charges apply for Round-the-Clock support with a guaranteed 24-Hour response time. cloudimg presents this Odoo 15 Community Edition on Rocky Linux 8 image preinstalled with system components such as AWS CLI, AWS CloudWatch Agent, AWS Systems Manager...
Linux/Unix, Other 8 - 64-bit Amazon Machine Image (AMI)
Comprehensive softphone as a desktop client and a webphone with configurable user skins, integrations with phone contacts, call logs with callback options, supervisor console, Caller Name display on incoming calls, call result codes. Amazon Connect Desktop Softphone and Webphone offer seamless...
Starting from $0.67/hr or from $1,200.00/yr (80% savings) for software + AWS usage fees
PROD19371 Bynet ServiceNow Field Service Management (FSM) application streamlines the customer and employee experience of managing field work. The application includes: work planning , scheduling, resource management, assets management, subcontractor support, locations, Mobile Apps and more.
Linux/Unix, Amazon Linux Latest - 64-bit Amazon Machine Image (AMI)
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