Complete VideoCX.io platform can be hosted in your AWS account and servers. No data or platform components will be hosted outside. Features like White labelled, customer queue management, video recording, photo capture, face match and integrated across systems.
Streamline your Customer Support operations with SmartBots Enterprise Chatbots. Powered by Generative AI / Conversational AI, SmartBots Support AI delivers enterprise-ready customer service solutions to automate repetitive tasks and complex workflows. It offers seamless system integration, scalable...
Overview Managing citizen participation in public meetings has never been easier. PMAS, powered by Amazon Connect, is a comprehensive Public Answering Service designed to enhance the organization and order of callers participating in city councils, county boards, and state government meetings....
Our team can assist you with all aspects of Amazon Connect. Whether you're looking to outsource the management of your Amazon Connect environment entirely, or simply need some additional expertise to supplement your in-house team, we can support you. We'll provide you with a dedicated service...
eGain Mail allows organizations to Manage and respond to customer emails (free form and web form) with automated routing, flexible workflow, and agent productivity tools. An integral part of the #1 knowledge-powered automation platform for customer engagement, eGain Mail offers: - ...
Handle any customer call with ease. Take advantage of inbound and outbound voice, dynamic routing, callbacks, employee support and more. All the essentials you need in a single package. Our GC3 Tier TShirt Size Options gets you up and running quickly and includes. Project Design & Support Design...
Starting from $0.10/hr or from $870.00/yr (1% savings) for software + AWS usage fees
* This is a repackaged open-source software product wherein additional charges apply for technical support and maintenance by Apps4Rent. * Ekiga (formerly known as Gnome Meeting) is an open-source Softphone, Video Conferencing and Instant Messenger application over the Internet. It supports HD...
Windows, Windows Server 2016 Base 2016 - 64-bit Amazon Machine Image (AMI)
Backing Fire specializes in offering comprehensive support and provisioning services for AWS Connect, an advanced cloud-based contact center solution. Our expertise extends to seamlessly integrating AWS Connect with various AWS services, such as AWS Lex for natural language understanding and voice...
Contact Suite with Amazon Connect lets your team deliver a personalized experience every time and gets to the heart of every problem. Instant access to all your Amazon Connect and data on AWS gives your teams everything they need to know for every customer conversation. Contact Suite comes with...
While GenAI has the potential to truly transform any organisations operations, GenAI is often hindered by integrating into old systems and outdated staff processes, and hence the ability to impact service and costs can be reduced. Also, depending on the criticallity of the process, often having a...
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