Do you require assistance with configuring and implementing Amazon Connect Voicemail? Look no further, as our Amazon Connect Advanced Voicemail Setup & Implementation service is here to effectively address your needs and offer seamless solutions. Our team of experts will collaborate closely with...
Conversational AI Platform is a middleware solution for building and operating robust and comprehensive conversational AI solutions including virtual agents, chatbots, voice assistants and more. It allows organizations to fully manage their conversational AI solution, with modules for RPA design,...
RingCentral MVP is one app that powers the most engaging and effective communications and workflows, wherever teams are. MVP brings together messaging, video, and phone while preserving the magic of spontaneous collaboration, uniquely empowering organizations to run and grow their business. Built...
This algorithm takes sentiment analysis a step further by extracting each aspect and opinion within any text document. As opposed to producing sentiment scores on the entirety of a sentence, paragraph, or document, this algorithm identifies the entity being discussed, the aspect of that entity, and...
Model Package - Fulfilled on Amazon SageMaker
Introducing our Unified Real-Time Insights Solution built upon Amazon Connect! In today's fast-paced digital services landscape, businesses are on a constant quest to deliver flawless customer experiences and make agile decisions. That is where our solution steps in, seamlessly integrating call...
WHAT IS OMNIDARS? GTS's OmniDars is a secure, scalable, and cost-effective SaaS platform built incollaboration with AWS. It offers a feature-rich online phone hearing solutionwith seamless AWS integration for optimal performance. OmniDARS is highly secure, reliable and elastic. It scales up with...
Your business goals driven Customer Experience solution for Customer service, Sales and Marketing contact centre operations, made simple to deploy and use. - All in one Agent experience with inbound calls, outbound campaign calls, customer callbacks and email, in the same flexible, configurable...
Cardinality Citizen 360 CRM is an AI-driven CRM solution for government agencies that is capable of capturing, tracking all activities and operations of the Citizen Service Center(CSC). It provides a 360 view of the customer & AI powered recommendations by analyzing their demographics, programs and...
Rapidly unlock and secure the full potential of Amazon Connect with Waterfield Tech’s Xcelerator, tailored specifically for government entities. From platform setup to project oversight, leverage comprehensive features including omnichannel and self-service, agent productivity tools, analytics and...
At KEEN BEST, we offer a comprehensive service to migrate your cloud contact center to Amazon Connect. We begin by providing consultation for proof of concept, assessing your workloads, and planning the migration while taking into account your internal readiness. From there, we seamlessly migrate...
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