CallGuard enables your contact centre agents to take payments securely over the phone without compromising customer experience, data security or PCI DSS compliance. Backed by patented technology, CallGuard is the most flexible and robust secure payment solution on the market. CallGuard can even...
Our mission is to enable seamless support experiences, engaging customers and service representatives, to optimize operations and nurture brand loyalty. RozieAI is an AWS partner that specializes in experience design and digital engagement, applying artificial intelligence and behavioural science...
The LOGEPAL solution has been designed to meet the challenges of customer service, operational management and provides all actors with the resources to: - Monitor the instant activity load via real time data connector connected to Amazon Connect, Salesforce, ServiceNow, Jira, Ms Exchange and so...
When you’re a small or medium sized business, moving your contact center to the cloud can seem daunting if you try to do it yourself. There are thousands of details to consider ensuring your solution meets your needs and runs smoothly, and many companies don’t have the staff or time to devote to...
Botsplash is a leading provider of conversational chatbot and messaging solutions for businesses of all sizes. The company's platform enables businesses to engage with their customers through messaging channels, such as SMS, Facebook Messenger, and WhatsApp, using automated chatbots and human...
Starting from $0.14/hr or from $1,000.00/yr (18% savings) for software + AWS usage fees
This is a repackaged open source software product wherein additional charges apply for supplementary services. Mautic is the World's Largest Open-Source Marketing Automation tool What advantages does the Hossted mautic deployment offer over the standard mautic community edition? - **Hossted...
Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)
Seamlessly integrates AWS services such as AWS Lex, AWS Connect, and AWS Lambda for efficient serverless operations to increase the efficiency of your agents. Access multiple GenAI models: Integrate models like Anthropics Claude, Amazon Titan, AI21's Jurassic 2, Cohere, and Stable Diffusion for...
"CloudHesive [Private Offer Only] combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace. Supercharge Amazon Connect with ConnectPath CX the...
Amazon Connect Integration with Microsoft Dynamics provides Voice Outbound Click-To-Call; Voice Inbound; Chat, SMS and other interactions can be automated as per use case (subject to discovery). Each of Lakes implementations is designed to maximize the effectiveness of contact centers by improving...
Drawing on our expertise as an accredited Salesforce partner and Amazon Connect partner in the contact centre world, we can help you put Salesforce at the heart of your digital CX to optimise the way your business handles: essential customer administration like changes of address or password...
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