What Is a Visual Agent? ChoiceView Visual Agent is used by contact center agents, help desk staff, and medical personnel. It allows any visual information available on the agent's screen to be shared with callers by click, drag-and-drop, or copy-and-paste. It can be preloaded with a visual library...
With the best tools on the market, Darede's Managed PBX solution guarantees flexibility to your system, ensuring that any point connected to the Internet can become a virtual extension of your company. In addition, it has easy integration with your current telephony park, like: *CRM...
Linux/Unix, CentOS 2019.10.15 - 64-bit Amazon Machine Image (AMI)
Configuration 1: Parly Assist – Smart Bot (Multilingual, Multichannel, Self-Service Chatbot) An Amazon Contact Centre Intelligence Partner Offering – Flagship Customer Ryanair Purpose: Handle High Volume Low Value Conversations to reduce pressure on the Contact Centre. Application: Customer...
USAN is a company that specializes in providing end-to-end design, integration, and deployment services for Amazon Connect, the cloud-based contact center offering from AWS. Our services are designed to deliver tangible business benefits with rapid deployment, as we have a track record of migrating...
Artificial intelligence is empowering contact centers to enhance their business by boosting your contact center's operational efficiency and improving your customer's experience. Finding the right AI solution for your business is more complex than just adding a chatbot popup to your website. The...
Starting from $0.10/hr or from $870.00/yr (1% savings) for software + AWS usage fees
* This is a repackaged open-source software product wherein additional charges apply for technical support and maintenance by Apps4Rent. * Ekiga (formerly known as Gnome Meeting) is an open-source Softphone, Video Conferencing and Instant Messenger application over the Internet. It supports HD...
Windows, Windows Server 2019 Base 2019 - 64-bit Amazon Machine Image (AMI)
Solution #1) Enhance your Chatbot CX and Performance with Amazon Kendra. Chatbots perform well when solving for known user intents but service inquiries change frequently and under perform with most chatbot technology. Amazon Kendra is stellar at handling freeform questions. The challenge? How do...
Drive Accuracy in Your Voice and Chat Bots The Solution: LLM-enhanced Intent Recognition for Voice and Chat Bots Understand your customers’ needs faster and with greater accuracy - The ability to understand your customers’ unique voice and vocabulary are crucial for precise intent recognition and...
Many companies believe the only way to ensure exceptional customer experiences is to handle all call center processes in-house. And it is convenient if you already have a team in place ready to handle all of your needs. However, in the current environment, this can be very difficult. Covid has made...
NeuraFlash provides years of experience in deploying IVR, contact center, and CRM/Ticketing platforms. We provide mature UX and conversational design for your IVR and chatbot needs, data scientists and analytics support, end-to-end consulting and delivery, continuous change management and...
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