ITNIO TECH Verification SMS covers Optimize the verification process of registration/login/payment scenarios, can reduce malicious registration and login, effectively improve the conversion rate of attracting new customers and protect business security. SMS notification serves as an indispensable...
Bot Libre is a free open source platform that lets you install on your own Amazon EC2 instance, and host bots for your own projects and clients. Hosting on your own instance gives you complete control of your data and privacy. Chat and chatbots are the new application paradigm that is replacing...
Linux/Unix, CentOS 7 - 64-bit Amazon Machine Image (AMI)
Operata is the service monitoring and assurance platform built for Amazon Connect. Operata Monitoring continuously captures performance of the end-to-end communication chain, gathering agent feedback, softphone events, softphone logs and environmental data. Operata Assurance generates real calls to...
Staffing shortages plague our nation's Public Safety Answering Points or PSAPs. With a decrease in personnel and an increase in the number of total public safety calls, PSAPs require transformational solutions to ensure that the non-emergency citizen caller gets the information they need in a...
Linux/Unix, Ubuntu 22.04 - 64-bit Amazon Machine Image (AMI)
NEONNOW for Amazon Connect is an omnichannel agent softphone and agent desktop designed for contact centers to manage their customer interaction requirements. NEONNOW for Amazon Connect accelerates Amazon Connect contact centre deployments. NEONNOW for Amazon Connect provides common out of the...
Building and scaling human-like virtual assistants is simplified through XO. With a no-code interface and the power of Large Language Models (LLMs) and Generative AI, Automation AI enables users to design, build, train, test, deploy, and manage AI-first Virtual Assistants, streamlining the...
Your contact center is critical to your business. Customers' often form impressions of your business solely based on their interaction with your agents. TASKE Cloud integrates with Amazon Connect to provide superior customer service reporting and analytics for your omnichannel contact center. Now...
SmartPCI allows your agents using Amazon Connect Agent Workspace to take card payments over the phone from customers. Agents will not be able to see or hear any card details but are able to see progress from the customer in real-time. Customers will experience an automated journey supporting...
Zoom offers government agencies and education institutions a platform designed for secure communication, collaboration, and continuity of operations. It will remain fundamental in enabling the hybrid workforce of the future. Governments and education institutions use Zoom to provide critical...
Pega Cloud manages your service fully, delivering Pega Infinity™ in a scalable and secure environment. With the Client-Managed Cloud, you take care of the orchestration, automation, and operation on any of the validated infrastructures. Pega Cloud client quickly realize significantly-improved...
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