eGain Mail allows organizations to Manage and respond to customer emails (free form and web form) with automated routing, flexible workflow, and agent productivity tools. An integral part of the #1 knowledge-powered automation platform for customer engagement, eGain Mail offers: - ...
Handle any customer call with ease. Take advantage of inbound and outbound voice, dynamic routing, callbacks, employee support and more. All the essentials you need in a single package. Our GC3 Tier TShirt Size Options gets you up and running quickly and includes. Project Design & Support Design...
Starting from $0.10/hr or from $870.00/yr (1% savings) for software + AWS usage fees
* This is a repackaged open-source software product wherein additional charges apply for technical support and maintenance by Apps4Rent. * Ekiga (formerly known as Gnome Meeting) is an open-source Softphone, Video Conferencing and Instant Messenger application over the Internet. It supports HD...
Windows, Windows Server 2016 Base 2016 - 64-bit Amazon Machine Image (AMI)
Backing Fire specializes in offering comprehensive support and provisioning services for AWS Connect, an advanced cloud-based contact center solution. Our expertise extends to seamlessly integrating AWS Connect with various AWS services, such as AWS Lex for natural language understanding and voice...
Contact Suite with Amazon Connect lets your team deliver a personalized experience every time and gets to the heart of every problem. Instant access to all your Amazon Connect and data on AWS gives your teams everything they need to know for every customer conversation. Contact Suite comes with...
While GenAI has the potential to truly transform any organisations operations, GenAI is often hindered by integrating into old systems and outdated staff processes, and hence the ability to impact service and costs can be reduced. Also, depending on the criticallity of the process, often having a...
Our Basic Connect Deployment package encompasses a series of meticulously planned stages, starting with thorough discovery and analysis, followed by meticulous design and development, rigorous testing and user acceptance testing (UAT), seamless deployment, and post-launch production support. This...
We’re XOVOX. Our mission is to reunite our clients with their voice recording data and unlock the immense value hidden within it. Our flagship XTRACT service helps organizations retrieve valuable data from outmoded voice archives, regardless of formatting. We can extract from NICE, Verint,...
Salesforce Cloud and Amazon connect Overview: Augusto can help you get the most out of Amazon Connect. Our team will design, implement, and manage Amazon Connect and Salesforce to Elevate your call center with real-time customer data and operational insights. We will design, architect, and...
Native omni-channel managed service with extensibility to integrate into customer’s legacy systems or leverage industry specific solutions built into the packaged service offer. Service and Support packaged that offer customer’s options in selecting the best fit for their business needs. These...
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