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Get started with AWS Support Documentation and Support Center.

Documentation
Provides Amazon Support User Guides, API References, and AWS CLI commands you can use to work with AWS Support.

Support Center
Provides access to Account and Billing help for AWS Support.

Whitepapers & slides

Forrester cloud support
See why Forrester says “Cloud support services have evolved into essential solutions.”

AWS Enterprise Support one pager
Read the one pager to learn how AWS Enterprise Support can help deliver significant business value.

AWS Business Support one pager
Read the one pager to learn how you can build a strong cloud foundation with high-quality Support.

AWS Business Support eBook
Read the eBook to learn how AWS Business Support can help you realize your business goals faster.

Videos

Learn about AWS Enterprise Support (2:45)
Learn about AWS Business Support (1:33)
How do I start using Trusted Advisor (11:56)

Blog posts & articles

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Twitch episodes

Join AWS Support experts on a live streaming series to discuss best practices and solutions at Twitch.tv/aws.

Most recent episode

Cost visualization and monitoring
07/27/2020
Padma Malligarjunan, Aydn Bekirov, and Mike Wells walk you through how to use Amazon Athena and Amazon QuickSight to build dashboards and generate insights on your billing data.
Watch the recording

Previous episodes

Getting the most from AWS Support
06/08/2020
Francesco Penta and Matt Pye walk you through what AWS Support has to offer and to help you find the right support when you need it. 
Watch the recording

Cost optimization for EC2
05/18/2020
Padma Malligarjunan and Rob Higareda walk you through the AWS Trusted Advisor Cost Optimization Pillar and saving on EC2 costs.
Watch the recording

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