"We provide very deep and very rich industry specific solutions built with the last mile functionality. AWS Support has allowed us to move rapidly, and deliver our cloud solutions much faster than we would've ever been able to without them.”
VP Cloud Services, Infor
“We've worked really hard to deliver incredible software. AWS Support has given us the ability to quickly and confidently innovate in the cloud, and deliver software to exceed our customer's expectations."
Senior Systems Engineer, R&D Business Systems, TechnologyOne
“It’s not a service you get from all providers. That face-to-face time is invaluable—not just on specific technical questions we have, but also in terms of the wider picture and advice on what we need to do going forward and also why we need to do it that way. AWS Support has given us a lot of clarity and it’s speeded up our evolution as a business”
“Our on-boarding experience was quite good with the AWS support team. It really felt like they went out of their way to answer our questions and research topics that we couldn't readily find in their extensive documentation.”
"AWS Enterprise Support understands our business and our goals—the Technical Account Manager (TAM) and AWS Support team do a great job of keeping us abreast of what changes to expect. They’ve helped us with everything from designing an AWS-friendly architecture support for our backup service to troubleshooting why an instance doesn’t operate the way we expect it to.”
"Enterprise-level support was really beneficial for us on our A-level results day and confirmation and clearing day. We were able to have a team of AWS specialists on site to give us a high level of assurance that if there were any issues, we would be able to tackle those very quickly."
"AWS Support and our dedicated Technical Account Manager continuously work with our teams to ensure the availability, cost effectiveness and security of our infrastructure running on AWS. This translates to providing a great experience for our customers."
VP, Cloud Computing and Platform Engineering for Netflix
"Enterprise support enables us to find the best solutions we need, and talk to the persons that know the most about the solution, the persons that are developing that solution, the persons that created the services, and that's really important for us."
Co-Founder & CTO, Easy Taxi
"A large contributor to the success of Shazam’s Super Bowl event was the work done beforehand with the help of AWS Enterprise Support. Working hand in hand with a dedicated Technical Account Manager, the support team provided real-time assistance, ensuring our application would scale to meet the anticipated demand of the event."