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Get started with AWS Support Documentation and Support Center.

Documentation
Provides Amazon Support User Guides, API References, and AWS CLI commands you can use to work with AWS Support.

Support Center
Provides access to Account and Billing help for AWS Support.

Whitepapers & slides

Forrester cloud support
See why Forrester says, “Cloud support services have evolved into essential solutions.”

AWS Enterprise Support one pager
Read the one pager to learn how AWS Enterprise Support can help deliver significant business value.

AWS Business Support one pager
Read the one pager to learn how you can build a strong cloud foundation with high-quality Support.

AWS Business Support eBook
Read the eBook to learn how AWS Business Support can help you realize your business goals faster.

Videos

Learn about AWS Enterprise Support (2:45)
Learn about AWS Business Support (1:33)
How do I start using Trusted Advisor (11:56)

Blog posts & articles

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Twitch episodes

Join AWS Support experts on a live streaming series to discuss best practices and solutions at Twitch.tv/aws.

Most recent episode

Getting Started with Graviton2
10/20/2020
Padma Malligarjunan, Aydn Bekirov, and Mike Wells provide an overview of getting started with AWS Graviton2 and performance optimizations for workloads using Java and PHP.
Watch the recording

Previous episodes

Scaling WFH Capacity with AWS Client VPN
09/21/2020
Padma Malligarjunan, Francesco Penta, and Opeoluwa Victor Babasanmi discuss securely accessing AWS resources, providing network access to remote workers, and AWS Client VPN components, features, and monitoring. 
Watch the recording

Tagging AWS Resources
08/24/2020
Padma Malligarjunan, EP Komarla, and Michael Beck, give you an overview of what tags are, types of tags, creating and managing tags, and tagging use cases and best practices.
Watch the recording

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