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Get started with AWS Support Documentation and Support Center.

Documentation
Provides Amazon Support User Guides, API References, and AWS CLI commands you can use to work with AWS Support.

Support Center
Provides access to Account and Billing help for AWS Support.

Whitepapers & slides

Forrester cloud support
See why Forrester says, “Cloud support services have evolved into essential solutions.”

AWS Enterprise Support one pager
Read the one pager to learn how AWS Enterprise Support can help deliver significant business value.

AWS Business Support one pager
Read the one pager to learn how you can build a strong cloud foundation with high-quality Support.

AWS Business Support eBook
Read the eBook to learn how AWS Business Support can help you realize your business goals faster.

Videos

Learn about AWS Enterprise Support (2:45)
Learn about AWS Business Support (1:33)
How do I start using Trusted Advisor (11:56)

Blog posts & articles

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Twitch episodes

Join AWS Support experts on a live streaming series to discuss best practices and solutions at Twitch.tv/aws.

Most recent episode

Infrastructure Event Readiness
1/11/2021
Padma Malligarjunan, Michael Beck, and Francesco Penta discuss designing to be ready for peak traffic events.
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Previous episodes

Amazon WorkSpaces - Helping You Work from Home Easily and Securely
12/15/2020
Padma Malligarjunan, Rob Higareda, and Francesco Penta provide an overview of Amazon WorkSpaces and share best practices for scaling desktops in a Windows environment.
Watch the recording

Security Best Practices
11/23/2020
Padma Malligarjunan, Louise Fox, and Matt Pye give an overview of design principles for security, identity and access management, detective controls, infrastructure protection, data protection, and incident response.
Watch the recording

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