CHAPTER 3
Customer Engagement Solutions
Win, retain, and grow customers across every channel
Dive in and learn about the leading advertising & marketing technology solutions
→ Module #1
Available on demand
Speaker: Nathan Smith, Director, North America Partner Sales, Zendesk
Zendesk in Focus
Hear from Nathan Smith, Director of North America Sales, to learn how Zendesk empowers customer success teams to create a unified view of customer interactions, resolve support tickets faster and most importantly build brand loyalty.
→ Module #2
Available on demand
Speaker: Michelle Lerner, Sr. Director, Business Development, Branch Metrics
Branch Metrics in Focus
How does a brand optimize the mobile experience and increase the customer lifetime value of an mobile app user? Hear from Michelle Lerne, Sr. Director of Business Development, to learn how Branch helps customers looking to acquire and engage mobile app users at scale.
Local Measure in Focus
How do you deliver an exceptional customer experience across every touchpoint? Hear from Jonathan Barouch, CEO, to learn how Local Measure increases customer satisfaction, reduces customer churn and increases productivity for contact center agents.
Cordial in Focus
Cordial is the intelligent cross-channel marketing platform for customer-obsessed retail brands like Revolve, 1-800 Contacts, Backcountry, and Eddie Bauer. Cordial enables these organizations to achieve a new level of customer intimacy and loyalty and revenue by optimizing the key touchpoints.
Khoros in Focus
Digital channels are growing in both number and reach. Is your brand ready to move from “digital too” to “digital first”? Hear from Lans Crauer, Senior Business Value Consultant, on how Khoros helps you seamlessly blend voice, synchronous chat, and asynchronous messaging into one unified desktop to provide consistent customer and agent experiences.
Sendbird in Focus
Are you successfully connecting customers in a digital world? Hear from Adena DeMonte, Product Marketing Manager, on how Sendbird makes it fast and easy to improve customer experiences with in-app chat for better conversations and fast, secure transactions.
Sprinklr in Focus
When a business can’t handle its own data, how can it be expected to efficiently handle customer data? Tune in to hear David McCarthy, Marketing & Ads SC Leader, discuss how Sprinklr helps enterprises unify their data and teams to generate better business strategies that delight customers across +30 modern channels.
Why AWS Marketplace?
AWS Marketplace is a curated digital catalog that makes it easy to find, test, buy, and deploy the third-party software you want, with the simplified procurement and controls you need.
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