Solutions for State & Local Governments (U.S.) in AWS Marketplace
Enable remote work, improve collaboration, and deliver critical communications at scale.
State and Local governments need innovative, secure ways to deliver services and enable telework, especially in times of emergency. AWS Marketplace is a curated digital catalog that enables quick deployment of solutions for employees, contractors, constituents, and call center agents on AWS so governments can find resources to navigate rapidly changing situations.
Remote work
Remote work solutions like AWS WorkSpaces and Amazon Chime work together with AWS Marketplace solutions to grant access and enable productivity from anywhere.
Create your own branded file storage solutions and enable file sharing, sync, and mobile access using Amazon S3.
Enable end-users to share files, manage access permissions and encryption using Amazon S3 buckets.
Automate Amazon WorkSpaces and Amazon AppStream 2.0 life cycles to virtual desktop workload deployment and management.
Communications
Communication solutions give government leaders direct, reliable connections to employees and constituents. Solutions like Amazon Chime work together with AWS marketplace solutions to ensure communities can easily access accurate information through a variety of mediums.
Emergency response
Emergency response solutions give governments the tools to coordinate action, manage communications, protect constituents, and secure sensitive data during times of emergency.
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Emergency management and communication
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Managing sensitive data
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Emergency management and communication
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Organize and execute quick responses in crisis situations.
Emergency development platform for rapid deployment and management of humanitarian response.
Feedback management tool that captures patient feedback and distributes responses to relevant staff and managers.
Enterprise content management system (CMS) that enables collaboration during digital transformation.
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Managing sensitive data
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Securely manage sensitive data for rapid communications.
Contact center
Contact center solutions support the needs of communities and efficiently manage inbound requests, even if agents are outside the office. Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. Working together with AWS Marketplace software solutions, you can provide a seamless customer experience across voice and chat.
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Customer engagement
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Analytics
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Government workforce enablement
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Customer engagement
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Effectively manage customer communications and feedback loops.
Customer engagement platform that unifies contact center channel data from Amazon Connect and provides advanced enterprise omnichannel features.
Customer engagement solution that leverages AI and analytics to guide agents as they support customers and improve the customer engagement experience.
Offering an holistic approach to customer service combining knowledge, process, data, and channels into a unified application.
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Analytics
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Tools that optimize productivity, manage call capacity, and prioritize constituent experience.
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Government workforce enablement
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Tools that optimize productivity, manage call capacity, and prioritize constituent experience.
Machine Learning models
Ready-to-use machine learning models that can transform processes and analytics for governments, and can be quickly deployed on Amazon SageMaker.
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Personal protective equipment
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Text and speech
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Personal protective equipment
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Monitor the location, movement, and safety of employees and equipment.
A crowd-ready human detector used to detect a wide variety of human features and conditions.
Real-time computer vision model for identifying safety breaches and ensuring quality control policies.
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Text and speech
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Quickly react to news or community needs with innovative emotion recognition technology.
AWS Marketplace is available for procurement through various contract vehicles supported by our network of partners. Our partners can provide assistance to your questions regarding their contract vehicle, procurement process, and other general information to support your order.
Why AWS Marketplace
AWS Marketplace is a digital catalog of software products offered by third-party software and service sellers that complement AWS solutions. Public sector organizations can easily find, try, buy, deploy, and manage software and services with one consolidated view for governance and asset management. AWS Marketplace can make it easier for public sector organizations to:
Accelerate cloud migrations by leveraging migration tools including inventory, business case development, workload migration, and validation.
Buid intelligent applications with a curated catalog of algorithms and models purpose-built for public sector and educational use cases.
Support compliance and security needs with the ability to create a customizable, private catalog of organization-approved software solutions.
From remote workspaces to remote help desk, AWS tools are available to help enable virtual learning.
We're here to help you get started with AWS Marketplace. Ask for or give advice on the AWS Marketplace discussion forum.
We're here to help you get started with AWS Marketplace. Ask for or give advice on the AWS Marketplace discussion forum.