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Freshcaller is an intuitive, all-in-one contact center solution that makes it easy for your agents to provide exceptional voice service. It is a modern phone system for sales and support teams. It is completely cloud-based which means you do not need anything more than a web browser and a working...
Ingate's SIParator/Firewall for AWS is the same as the software version of Ingate's E-SBCs specially customized for AWS (the solution for enterprises who want to deploy award-winning SIParator E-SBCs on the Cloud). Like all Ingate's E-SBCs the SIParator/Firewall for AWS, is a key component to build...
Linux/Unix, Other Ingate OS 6.4 - 64-bit Amazon Machine Image (AMI)
Starting from $0.02/hr or from $99.00/yr (up to 43% savings) for software + AWS usage fees
This is a repackaged open source software product with optional support from Meetrix.io. Keep costs low with pay-as-you-go pricing, while gaining access to expert assistance as needed. Easily deploy Listmonk with AWS infrastructure: a self-hosted email newsletter manager tailored for modern...
Linux/Unix, Ubuntu 22.04 - 64-bit Amazon Machine Image (AMI)
Symbee Connect is a Global Contact Center Solution that integrates directly with Amazon Connect supporting Voice (In/Out/Callback,Direct Agent), Outbound Dialer, Email, WebChat, SMS/MMS, and Social Messaging channels with Business Intelligence (BI) Reporting powered by Amazon QuickSight.
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Step into the future of customer service with Freshworks Customer Service Suite, an AI-first, all-in-one solution. The CS Suite provides a seamless experience across channels, from automated self-service to agent-led conversational support, plus advanced ticketing management for issues that require...
Calabrio ONE's integration with Amazon Connect makes it easier than ever for any organization to quickly build a robust, intelligent, modern contact center in the cloud. With capabilities such as quality management, workforce management and multichannel analytics - Calabrio ONE helps contact...
TrusstGPT uses advanced Generative AI technology in the form of Large Language Models to help companies pull and understand data from conversations with customers in your contact centre, either in real time during a conversation, or post-conversation. With TrusstGPT, you can easily ingest...
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The all-in-one Omnichannel Experience Management Platform. Our key features include: *Chat-like Surveys that switch from static to dynamic conversations. * Classic Surveys that ask one question at a time. * Offline surveys that let you collect feedback from even the remotest of places,...
Coveo is a market-leader that provides real value from Day 1 - Driving conversions, site engagement, customer and employee satisfaction, and decreasing customer support costs - all while increasing your enterprise's profitability. This multi-tenant cloud-based platform is a highly scalable,...
Sylphina is a SaaS integrated with Amazon Connect, offering an enhanced browser phone and visualization and analysis capabilities for managers. Features: Browser phone: Allows setting the calling number and checking call history. Agent list: Provides a list function for checking agent status and...
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