State and local governments are leading the way in the drive to innovate for and with citizens. Whether through open data initiatives, public safety modernization, education reform, citizen service improvements or infrastructure programs, more and more local governments are turning to Amazon Web Services to provide the cost-effective, scalable, secure and flexible infrastructure necessary to make a difference.

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Public Sector Customer Case Studies

City of Chicago

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New York Public Library

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New York Public Library

The New York Public Library's Digital Collections platform makes available 677,496 items spanning a wide range of eras, geography, and media, drawings, manuscripts, maps, photographs, rare books, videos, audio, and more. Encompassing the subject strengths of the vast collections of NYPL, these materials represent the applied sciences, fine and decorative arts, history, performing arts, and social sciences. While that's a small fraction of the Library's holdings, the aim of Digital Collections is to provide context for the digitized materials and to inspire people to use and reuse the media and data to advance knowledge and create new works. Cloud technology has simplified access to a part of the Library's collection that otherwise would be difficult or impossible. The NYPL created not only an elegant user facing front-end, but also provided flexible search tools to make finding material easier. Users can search and browse NYPLs collections with ease compared to the various trips they would have had to make years before. 


New York Public Library

City of Los Angeles, California

While the City of Los Angeles is known for sunshine and celebrities, it is also the largest cyber target on the West Coast. With the world’s sixth busiest airport (LAX), largest port in the western hemisphere, a high profile police department, and infrastructure supporting 4 million residents, the city must deploy innovative, world-class cybersecurity to protect digital assets, requiring it to collect, correlate, and analyze mountains of data on cyber threats. Against the backdrop of limited resources, the city implemented a unique, cloud-based enterprise security solution, known as the Integrated Security Operations Center (ISOC).The City of LA needed to proactively tackle the rapidly growing cyber-threats attempting to infiltrate digital assets. Given the limited resources, the City of LA implemented a unique, cloud-based security information and event management (SIEM) solution for the Integrated Security Operations Center (ISOC), to help consolidate, maintain, and analyze security data across the city’s departments.


City of Los Angeles

DC Health Benefit Exchange Authority

DC Health Link is the District of Columbia’s health insurance marketplace created to support the federal health laws known as the Affordable Care Act. The website helps District residents, small businesses, members of Congress, and their staff obtain quality, affordable medical, dental, or vision coverage. To reach goals of sustainability, and become the first state where every resident has quality, affordable health coverage, DC Health Link moved mission critical IT into the AWS cloud, adopted an agile delivery model, and re-architected the website using open source technology. This approach achieved significant increases in enrollment, website performance, and cost savings.



Georgia Technology Authority

By 2011, the GTA started looking for an alternative to its existing content management system (CMS). At the time, the organization operated its own data center, using a server farm with about 47 servers to run the CMS. “We were managing two versions of an old, inflexible system,” describes Nikhil Deshpande, director of GeorgiaGov Interactive at GTA. “It was quite a task to manage both versions of the CMS and handle the daily upkeep of upgrades and patches for the servers.” When an attempt to upgrade the CMS failed, the GTA began looking for an alternative solution. “It was a two-pronged approach,” says Deshpande. “We wanted to find a better web publishing platform because the existing one limited what we could do. At the same time, infrastructure was a big factor. We were paying a lot for servers, licensing, and maintenance, and needed to find a way to reduce those costs.”

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King County, Washington

King County is the most populous county in Washington State with about 1.9 million residents. The county needed a more efficient and cost-effective solution to replace a tape-based backup system used to store information generated by 17 different county agencies. It turned to AWS for long-term archiving and storage using Amazon Glacier and NetApp’s AltaVault solution, which helps the county meet federal security standards, including HIPAA and the Criminal Justice Information Services (CJIS) regulations. The county is saving about $1 million in the first year by not having to replace outdated servers, and projects an annual savings of about $200,000 by reducing operational costs related to data storage.

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City of McKinney

The City of McKinney, Texas, about 15 miles north of Dallas and home to 155,000 people, was ranked the No. 1 Best Place to Live in 2014 by Money Magazine. The city’s IT department is going all-in on AWS and uses the platform to run a wide range of services and applications, such as its land-management and records-management systems. By using AWS, the city’s IT department can focus on delivering new and better services for its fast-growing population and city employees instead of spending resources buying and maintaining IT infrastructure.

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MTC 511 Case Study is a free transportation information system for travelers in the San Francisco Bay Area, operated by the San Francisco Bay Area’s Metropolitan Transportation Commission (MTC), the California Highway Patrol, and the California Department of Transportation. Commuters, visitors, and other residents in the nine-county Bay Area can call or visit the website around the clock for updated traffic, transit, parking, carpool, and bicycling information.

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City of Asheville

Learn how the City of Asheville moved disaster recovery (DR) from traditional, expensive, premises-based, manual fail over to an automated, pay-as-you-go, cloud-based fail over.

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Ashville, NC

AWS complies with the FBI's Criminal Justice Information Services Division (CJIS) standard. We sign CJIS security agreements with our customers, including allowing or performing any required employee background checks.

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Build your website on AWS – highly scalable, low cost, and ready for peak usage times.

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Keep your systems running even when emergencies occur.  AWS scales up and enables rapid failover with data centers around the world.

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Easily and securely connect devices to the cloud to enable your smart city.  Reliably scale to billions of devices and trillions of messages.

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Your Questions Answered - The Internet of Things in Government - Download Now!

When organizations make data open on AWS, the public can analyze it quickly and easily with our scalable computing and analytics services. This fuels entrepreneurship, accelerates solutions to public problems, and creates efficiencies.

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Give government employees access to the resources they need on any supported device with cloud-based desktops.

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AWS GovCloud (US) is an AWS Region designed to address the specific regulatory needs of United States government agencies, education entities, and other customers and partners. AWS GovCloud (US) is available to US government agencies, government contractors, private and public commercial entities, educational institutions, non-profits andresearch organizations that meet GovCloud (US) requirements for access.

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How to Buy AWS

Amazon Web Services (AWS) offers scalable, cost-efficient cloud services that public sector customers can use to meet mandates, reduce costs, drive efficiencies, and accelerate innovation.  Visit the Contract Center to learn more.

Acquia's products, cloud infrastructure, and support enable companies to realize the full power of Drupal while minimizing risk, as it's done for nearly 1,500 enterprise customers including Twitter, Al Jazeera, Turner, World Economic Forum, Stanford University, New York Senate and NPR. See who's using Drupal at

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DLT Solutions is an authorized APN Consulting Partner for all AWS Regions, including the AWS GovCloud (US) Region, providing public sector customers with architectural and technical direction in the selection of appropriate cloud solutions. The company also offers dedicated professional services for design, installation, configuration, training, and managed services support.

DLT also offers public sector customers access to a wide-variety of contract vehicles to make procuring products and services from Amazon Web Services as simple and cost-effective as possible.

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The cloud presents an opportunity to change the way we provide IT today. New challenges present themselves from mobile, content distribution, internal collaboration, social media, data growth, and analytics; which are now built into our everyday fabric. These 'challenges' are exponential compared to before. At Day1 Solutions we take an approach that really gets to the business mission; 'what is your goal' and “how can the cloud help you get there?” People tend to focus on the cost savings of the cloud, but time to value and bringing cloud-generation solutions are truly behind this change in IT, that is our focus.

We offer many options for our clients; Many start with a two day strategic engagement model on understanding cloud and how it will support and augment your current IT business plan. Please see our services page on our website to better understand the capabilities that are available.

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Utility, Inc. develops the smartest body-worn technology in the world, incorporating real-time communications for the best situational awareness possible during the most critical times. Unlike other body cameras, BodyWorn™ has automatic recording triggers based on policies, officer down reporting and alerting, live video streaming, and secure automatic wireless offload to AWS cloud storage. Utility’s BodyWorn video, audio and metadata can be accessed through its cloud-based digital evidence management solution, AVaiL Web™. Utility’s other solutions, Rocket IoT™ in-car video and Smart Redaction™ application for releasing video to the public, also leverage AWS cloud storage. Providing mission critical mobile intelligence.

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AWS has a world class professional services team that can help you get more from your cloud deployment. It's easy to build solutions using our toolsets, but when you need help to build complex solutions or migrate from an on-premise environment, we're there.

Talk to your State and Local Business Representative to learn more about professional services from AWS »



AWS customers can choose from a range of support options including our hands on approach for enterprise IT environments.

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AWS has a dedicated Government and Education sales team including named account representitives and solutions architects ready to help you get started solving business problems with AWS.

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State and local

The AWS cloud provides rapid access to flexible and low cost IT resources. With cloud computing, state and local governments no longer need to make large upfront investments in hardware or spend extensive time and resources on managing their IT environment.

AWS has helped over 2,000 government agencies around the world successfully identify and migrate applications to the AWS platform, resulting in significant business benefits.

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