Category: Amazon Pinpoint

Note: This post was written by Ilya Pupko, Senior Consultant for the AWS Digital User Engagement team, and by Gopinath Srinivasan, an AWS Enterprise Solution Architect. A major advantage of using Amazon Pinpoint for your customer engagement workflows is its ability to tightly integrate with other AWS services. These integrations make it possible to engage […]

Note: This post was written by Manan Nayar and Aprajita Arora, Software Development Engineers on the AWS Digital User Engagement team. This is the third and final post in our series about creating custom visualizations of your Amazon Pinpoint metrics using Amazon QuickSight. In our first post, we used the Metrics APIs to retrieve specific […]

Note: This post was written by Manan Nayar and Aprajita Arora, Software Development Engineers on the AWS Digital User Engagement team. In our previous post, we discussed the process of visualizing specific, pre-aggregated Amazon Pinpoint metrics—such as delivery rate or open rate—using the Amazon Pinpoint Metrics APIs. In that example, we showed how to create […]

Note: This post was written by Manan Nayar and Aprajita Arora, Software Development Engineers on the AWS Digital User Engagement team. Amazon Pinpoint helps you create customer-centric engagement experiences across the mobile, web, and other messaging channels. It also provides a variety of Key Performance Indicators (KPIs) that you can use to track the performance […]

Because Amazon Pinpoint is a member of the AWS family, you can integrate it seamlessly with other AWS services. In the past, this blog has looked at the process of integrating Amazon Pinpoint with Amazon Comprehend and Amazon Redshift. Earlier this week, Michael Woodward, a Solution Architect here at AWS, published a blog post about integrating […]

It’s a busy time here on the Digital User Engagement Team at AWS! Last week, we made Amazon Pinpoint available in the Asia Pacific (Mumbai) and Asia Pacific (Sydney) AWS Regions. This is great news for new Pinpoint customers in these areas of the globe who were previously concerned with issues related to latency and […]

Connect with the AWS Customer Engagement team at events around the world to learn how our technology can to help you better engage with your customers. Get demos on recent feature releases, discover how you can use Amazon Pinpoint for your specific use case, and attend informative sessions to hear how companies around the world […]

The AWS Digital User Engagement team hit the ground running this year. From speaking in front of crowds of digital marketers and developers, to developing new tutorials to help make it easier to get started building solutions to common use cases, here’s the latest on what we’ve been up to and our latest updates to […]

Learn to implement two-way SMS messaging for a simple approach that results in higher levels of customer engagement SMS, or text messaging, is the simplest way to reach your users outside of normal customer-facing web or mobile applications. Compared to other communication channels, such as email and push notifications, text messaging results in higher engagement. […]

At AWS re:Invent 2018, Billy Liu and Jimmy Tam from Disney Streaming Services took the stage to talk about how they use Amazon Pinpoint to meet some of their unique digital user engagement needs. Disney Streaming Services supports several mobile apps, including MLB At Bat, Ballpark and Beat The Streak from Major League Baseball, along with […]