Resources for Government, Education, and Nonprofits

The North Carolina Division of Employment Security engaged Capgemini to deploy a modernized technology solution that runs on AWS. During the COVID-19 pandemic, AWS and Capgemini collaborated to migrate the agency’s in-house call center agents to an Amazon Connect–based platform in a few weeks that, along with automation and self-service capabilities, helped cut down overall call volume by up to 20 percent.

People’s Credit Union breaks down data silos to gain deeper business insights, increase member satisfaction, cut reporting time from weeks to minutes, and drive digital innovation with integrated partner solutions on Amazon Web Services (AWS).

Place Intelligence built its big data and analytics platform on Amazon Web Services (AWS) to access cost-effective, virtually limitless compute on demand that powers advanced machine learning tools from hundreds of millions of data points each day. Place Intelligence is an AWS Smart City Partner providing local and state governments with location intelligence services to understand how places function and support data-driven decision-making.

Revisit milestones from 2021 with customers from around the world.

The nonprofit American Forests is focused on advancing social equity with a national reforestation movement. Trees provide significant benefits against heat related illnesses and climate change, and trees can help advance social equity when they are planted in the neighborhoods that need them the most. But the challenge of achieving Tree Equity across the country is immense. To address this, American Forests is leading a new national campaign through the Tree Equity Score, powered by the Amazon Web Services (AWS) Cloud.

Learn how to improve your remote work environment for you and your team with Amazon WorkSpaces and the latest remote business technology with John Vandervliet, customer delivery architect from Amazon Web Services (AWS) along with Robert Pinder, cloud development manager from Digicon Corporation.

The higher education we knew before the pandemic will not be the one that emerges post-pandemic. The “Top 10 IT Issues, 2022: The Higher Education We Deserve” report released by EDUCAUSE groups the top 10 priorities into three imperatives: 1) shared vision, shared strategy; 2) student success as institutional success; and 3) sustainable business models.

Mutual Credit Union worked alongside AWS Partner Think|Stack to migrate to a cloud-based infrastructure on AWS, resulting in significant internal time savings and the deployment of new products and services.

The transportation sector is uniquely susceptible to events that can lead to disruptions in the flow of traffic, the availability of public transit and airport operations, and more necessary transit pipelines. Transportation resilience requires digital technology infrastructure that is resilient in the face of potential disaster. This is why state and local governments are turning to the cloud.

Predictive maintenance solutions involve using artificial intelligence algorithms and data analytics tools to monitor operations, detect anomalies, and predict possible breakdowns in equipment before they happen. To help keep aircraft mission ready, the Air Force turned to PavCon, LLC, a woman-owned small business, to create an actionable predictive maintenance solution powered by AWS.

In 2019, the University of Newcastle appointed Deloitte and AWS to deliver a complete migration to the AWS Cloud, and effectively facilitate a seamless exit from its on-premises data center. Together with the University, the team migrated 139 mission-critical applications to AWS, with additional migration of applications to software as a service, and decommissioned a number of applications, three months ahead of schedule.

Enterprise resource planning (ERP) solutions, along with ancillary business systems that support performance-based budgeting, play a key role in providing data insights. ERP systems deployed on the cloud can help with the capabilities and technology tools that governments need to derive efficiencies with existing services and deploy new services.

With the AWS Cloud, even one small idea has the power to change an entire system or city. Read this eBook to view the latest United States state and local government and education use cases to be inspired and better navigate your cloud journey.

Last month, the AWS Public Sector Blog covered the announcement of a new office in Athens, the launch of a new program to help GovTech startups, new education resources, and more. Check out the highlights.

If you are a researcher or scientist, you may be familiar with MATLAB, a computational analysis tool produced by Mathworks. Learn how to extend the reach of MATLAB applications on AWS by using the MATLAB Web App Server.

With a recent feature release, AWS customers can now use CAC/PIV cards when using Amazon WorkSpaces to access government systems.

From a security perspective, our customers seek answers to the ongoing question: What are the optimal patterns to ensure the right level of confidentiality, integrity, and availability of my systems and data while increasing speed and agility? Increasingly, customers are asking specifically about how security architectural patterns that fall under the banner of Zero Trust architecture or Zero Trust networking might help answer this question.

This webinar series helps IT practitioners and security experts improve security and reliability, address compliance requirements, and move their mission-critical workloads to the AWS Cloud.

Over the past few months, we have learned that remote work works when the right technology and leadership come together. These stories demonstrate how governments have gone above and beyond using the cloud to quickly adapt to this new environment and shift away from the status quo.

As more organizations shift to cloud-based workloads, security mechanisms and components need to be developed and integrated using a Security by Design (SbD) approach. Our AWS Partners have developed pre-configured security solutions, which allow customers to deploy applications using SbD strategies and also use AWS security solutions to ensure continuous security alignment.

Is your organization ready for anything? Planning for the unknown calls for a business resiliency plan.

Demand for housing continues to increase, with demand outweighing supply. Nonprofits, including social housing organizations, work towards the mission of providing access to safe and affordable housing, rental assistance, and social services to low-income individuals and families in need. The cloud can help nonprofits that serve those in need while also driving innovation, saving costs, and speeding delivery of services.

Education institutions are in a period of rapid digital transformation; learn more from two AWS customers.

For community organizations, government agencies, and educational institutions seeking to support a distributed workforce, citizenry, or student body with cloud capabilities, AWS has developed an online virtual booth to highlight remote work, learning, and call center use cases for the public sector.