Category: Amazon Kendra

Crayon developed an intelligent decision support system for Savills Vietnam using AWS which ingests daily news in Vietnamese, translates to English with Amazon Translate, and categorizes articles using Amazon Comprehend. An intelligent search engine built on Amazon Kendra allows users to search in natural language and receive relevant excerpts or answers. With this tool, Savills can stay current on real estate news and trends to identify new opportunities. Optional dashboards provide analytics.

A common challenge faced by many companies involves the requirement to enhance the clarity and availability of internal documents. These scenarios present significant hurdles for support teams, business users, and new members who often encounter difficulties locating the relevant documentation. This post discusses how Infosys built an enterprise knowledge management assistant using generative AI technologies on AWS.

Engage360, built by Persistent Systems and powered by Amazon Kendra, is a security-certified app on Salesforce AppExchange that lets you provide machine learning-powered search and recommendations right inside Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce Financial Services Cloud. It transforms how Salesforce users securely discover, access, and deliver relevant knowledge distributed across disparate enterprise information silos and content formats.

XAPP AI is an AWS Machine Learning Competency Partner that provides conversational AI solutions empowering the next generation of customer service and rapid ROI. Learn about a conversational self-service (CSS) solution created by XAPP AI and powered by AWS AI services. The solution gives you the ability to provide this level of self-service experience by allowing users to ask natural language questions and get accurate answers from existing corporate knowledge bases.