Tag: AWS Managed Services (AMS)

ChatOps is a collaborative approach to operations that integrates chat platforms with automation tools and processes. It’s a way to bring together people, tools, and processes in a single chat interface to facilitate communication, collaboration, and execution of tasks within a team or organization. It is critical for an Operations team to act quickly and […]

Introduction A security or data loss incident can lead to both financial and reputational losses. Maintaining security and compliance is a shared responsibility between AWS and you (our customer), where AWS is responsible for “Security of the Cloud” and you are responsible for “Security in the Cloud”. However, security in the cloud has a much […]

Notifications for critical AWS Support cases are essential to ensure that issues that affect your workloads are addressed quickly. AWS Support sends email notifications automatically when support cases are newly created or updated in your AWS accounts, and they can be viewed in AWS Support Center, or the AWS Managed Services (AMS) console for customers […]

To establish a strong foundation for efficiently and safely operating your workloads in the cloud, you must consider how you will monitor the health of your workloads. As described in the AWS Well-Architected Operational Excellence pillar, one of the cloud’s design principles for operational excellence is “Anticipate Failure.” Therefore, design your cloud operations with proactive […]