AWS Architecture Blog

Tag: integration

Figure 1. End-customer call flow

Integrating Amazon Connect and Amazon Lex with Third-party Systems

AWS customers who provide software solutions that integrate with AWS often require design patterns that offer some flexibility. They must build, support, and expand products and solutions to meet their end user business requirements. These design patterns must use the underlying services and infrastructure through API operations. As we will show, third-party solutions can integrate […]