Tag: Customer Success

In today’s guest post, Leon Mergen, CTO of Autheos, reviews their company history and their move to AWS. — Jeff; Adding video to a product page on an e-commerce site is perhaps the single most effective way to drive increased sales — studies have shown sales conversion rates can go up by more than two […]

Our friends over at Box provide secure content management, collaboration, and file sharing for over half of the companies on the Fortune 500 list. Box has succeeded by paying attention to the needs of enterprise customers. For example, last year I wrote about Box Enterprise Key Management (EKM), a flexible, no-compromises encryption system that gives […]

LiveOps Cloud is ready to break open a huge untapped market. The company is a long-time solutions provider for the contact center industry, and just recently launched CxEngage, a new contact center-as-a-service platform built and run entirely on AWS. I asked Jeff Thompson, LiveOps Cloud’s CTO and SVP for engineering, to tell us a bit […]

My colleagues Jessica Beegle and Christopher Crosbie shared the inspiring story below! — Jeff; The science of cancer research is continually evolving to include new fields of study. Examples include development of chemotherapies, radiology amplified treatments, and epidemiology for identifying carcinogens. Pathology continues to help deepen the understanding of the disease’s manifestations. The discipline of […]

Airbnb is a classic story of how a few people with a great idea can disrupt an entire industry. Launched in 2008, over 80 million guests have stayed on Airbnb in over 2 million homes in over 190 countries. They recently opened 4,000 homes in Cuba to travelers around the globe. The company was also […]

Update (April 2024) – This blog post has been removed at the request of the customer — Jeff;

As people across the Northeastern United States are stocking up their pantries and preparing their disaster supplies kits, AWS is also preparing for winter snow storms and the subsequent hurricane season. After fielding several customer requests for information about our preparation regime, my colleagues Brian Beach and Ilya Epshteyn wrote the following guest post in […]

I recently spent some time on the phone with the folks from King to learn more about how they use Amazon CloudFront to serve game content to a world-wide audience. All About King The company was founded in 2003. At that time, they built web games easily accessed from the various portal sites that were […]