Tag: digital banking

Background The global banking landscape has been experiencing significant transformation over recent years, as customers increasingly expect an always-on, fully digital and personalized experience, triggering changing expectations around their banking services. While evolving consumer expectations and technology advancements have been primary drivers in the growth of digital banking, regulatory support through the introduction of open […]

Global banking in the digital age Global banking is being disrupted from many angles. The COVID-19 pandemic has produced a profound change in consumer habits, fuelling the growth of digital banking. For many banks, the legacy technology that once drove business success now inhibits progress due to a lack of flexibility and scalability. Banks are […]

Digital banking growth has accelerated The global banking landscape has experienced significant change over recent years. Customers increasingly expect an always-on, fully digital and personalized experience in their daily life, triggering changing expectations around their banking services. A confluence of industry drivers—heightened customer expectations, new regulations (such PSD2 in EU/UK, and new digital only banking licenses […]

This blog post is co-authored in partnership with the Chime Engineering team. Mike Barrett, VP of Engineering Services at Chime remembers when he first heard the term “undifferentiated heavy lifting“. The term was coined by Jeff Bezos, CEO of Amazon.com, in a presentation he gave in 2006 at MIT to describe all the hard IT […]

Financial services institutions (FSIs) have increasingly defined and differentiated themselves not just by the products and services they provide to customers, but by the technology that underpins their establishments. The unexpected shift in global market conditions resulting from the COVID-19 pandemic has accelerated the need for successful digital transformation initiatives that deliver concrete positive business […]