AWS Machine Learning Blog

Category: Amazon Q Business

Solution Overview

Amazon Q Business simplifies integration of enterprise knowledge bases at scale

In this post, we demonstrate how to build a knowledge base solution by integrating enterprise data with Amazon Q Business using Amazon S3. This approach helps organizations improve operational efficiency, reduce response times, and gain valuable insights from their historical data. The solution uses AWS security best practices to promote data protection while enabling teams to create a comprehensive knowledge base from various data sources.

Build a multi-interface AI assistant using Amazon Q and Slack with Amazon CloudFront clickable references from an Amazon S3 bucket architecture

Build a multi-interface AI assistant using Amazon Q and Slack with Amazon CloudFront clickable references from an Amazon S3 bucket

There is consistent customer feedback that AI assistants are the most useful when users can interface with them within the productivity tools they already use on a daily basis, to avoid switching applications and context. Web applications like Amazon Q Business and Slack have become essential environments for modern AI assistant deployment. This post explores how diverse interfaces enhance user interaction, improve accessibility, and cater to varying preferences.

Boost team innovation, productivity, and knowledge sharing with Amazon Q Apps

In this post, we demonstrate how Amazon Q Apps can help maximize the value of existing knowledge resources and improve productivity among various teams, ranging from finance to DevOps to support engineers. We share specific examples of how the generative AI assistant can enable surface relevant information, distill complex topics, generate custom content, and execute workflows—all while maintaining robust security and data governance controls.

Boosting team innovation, productivity, and knowledge sharing with Amazon Q Business – Web experience

This post shows how MuleSoft introduced a generative AI-powered assistant using Amazon Q Business to enhance their internal Cloud Central dashboard. This individualized portal shows assets owned, costs and usage, and well-architected recommendations to over 100 engineers.

Email your conversations from Amazon Q

As organizations navigate the complexities of the digital realm, generative AI has emerged as a transformative force, empowering enterprises to enhance productivity, streamline workflows, and drive innovation. To maximize the value of insights generated by generative AI, it is crucial to provide simple ways for users to preserve and share these insights using commonly used tools such as email. This post explores how you can integrate Amazon Q Business with Amazon SES to email conversations to specified email addresses.

Architectural Design of the Solution

London Stock Exchange Group uses Amazon Q Business to enhance post-trade client services

In this blog post, we explore a client services agent assistant application developed by the London Stock Exchange Group (LSEG) using Amazon Q Business. We will discuss how Amazon Q Business saved time in generating answers, including summarizing documents, retrieving answers to complex Member enquiries, and combining information from different data sources (while providing in-text citations to the data sources used for each answer).

Add a generative AI experience to your website or web application with Amazon Q embedded

Amazon Q embedded is a feature that lets you embed a hosted Amazon Q Business assistant on your website or application to create more personalized experiences that boost end-users’ productivity. In this post, we demonstrate how to use the Amazon Q embedded feature to add an Amazon Q Business assistant to your website or web application using basic HTML or React.

Using natural language in Amazon Q Business: From searching and creating ServiceNow incidents and knowledge articles to generating insights

In this post, we’ll demonstrate how to configure an Amazon Q Business application and add a custom plugin that gives users the ability to use a natural language interface provided by Amazon Q Business to query real-time data and take actions in ServiceNow.

Amazon Q Apps supports customization and governance of generative AI-powered apps

In this post, we examine how these features enhance the capabilities of Amazon Q Apps. We explore the new customization options, detailing how these advancements make Amazon Q Apps more accessible and applicable to a wider range of enterprise customers. We focus on key features such as custom labels, verified apps, private sharing, and data collection apps (preview).

Answer questions from tables embedded in documents with Amazon Q Business

Amazon Q Business launched support for tabular search, which you can use to extract answers from tables embedded in documents ingested in Amazon Q Business. Tabular search is a built-in feature in Amazon Q Business that works seamlessly across many domains, with no setup required from admin or end users. In this post, we ingest different types of documents that have tables and show you how Amazon Q Business responds to questions related to the data in the tables.