Tag: Amazon Alexa

AWS is helping the 911 community mitigate the impact of staffing shortages on call wait times by providing 911 centers the means to automate the receipt and resolution of designated non-emergency calls. Learn how the Jefferson County Communications Center Authority is already seeing improvements using an AWS solution, and discover the solution’s components that support 911 centers in handling non-emergency calls at scale.

Public transit can efficiently connect people and places, often saving riders time and money while reducing traffic congestion. To help make taking public transit more simple, Amazon Alexa launched a transit capability where customers can conveniently ask Alexa for directions with transit or status updates for transit lines from over 450 public transportation agencies. Now rolled out across the US, the feature makes it simpler than ever for customers to use Alexa to optimize their daily commute or to explore a new neighborhood by bus or train.

Across Canada, hospitals, care providers, academic health sciences centers, and more are using accessible, scalable technology to support their staff and provide faster, better access to citizens in need of care. With Amazon Alexa, patients only need their voice to answer a few questions and get started towards healing.

Public sector organizations want to innovate the way they engage their communities to make information easier to access, improve user experience, expand their reach by supporting multiple communication channels, and improve efficiency and scalability through intelligent automation. Conversational artificial intelligence (AI) and chatbots can be used to transform the customer experience, enhance engagement, improve services, and help scale more simply.

According to EdTech Magazine, at the height of the pandemic, 94 percent of educators agreed that students will need increased social and emotional support throughout the school year. There’s a renewed focus on social-emotional learning (SEL) support in the classroom, with educators looking for additional ways to help students be healthy and engaged in class. Four AWS EdStart Members are addressing different aspects of SEL and helping to positively impact the student experience.

As students worldwide continue to attend classes virtually, teachers and parents are working to supplement student learning outside of the classroom. According to eLearning Industry, the shift to virtual learning has impacted student learning, engagement, and performance. Educators are looking for solutions to help keep students excited about learning. Four AWS EdStart Members from Brazil, China, India, and Thailand are using gamification to improve the virtual student experience and increase student performance by encouraging learning through play.

Your students have questions and you want to get them answers quickly and easily. With the rise in remote learning and education, virtual solutions such as chatbots are one way to make information available on-demand—anywhere and anytime. Did you know that you can create a Q&A chatbot for your educational institution in less than an hour?

April 1 is Census Day 2020: the day everyone in the United States is counted. Household respondents to the U.S. Census are asked to count every individual living in their household as of Census Day. From representation in Congress to funding for local schools, roads, and emergency services, important decisions are made by the government based on census data, impacting those services for the next decade.

Last week at AWS re:Invent, students from a local Las Vegas high school and students who traveled in from the United Kingdom (UK) participated in an AWS Field Trip to get inspired and excited to pursue science, technology, engineering and math (STEM) careers through a day of fun, hands-on engagements with technology.

Pearson has announced a new Alexa skill for their Revel product at the “AWS Imagine: A Better World,”A Global Education Conference in Seattle. This free skill gives users convenient access to Revel courses on any Alexa-enabled device. Now, students looking for information on upcoming assignments or those who want to review a concept can just ask Alexa.